Lim Zi Ming Email & Phone Number

Singapore

Activities/Responsibilities:- Maintain and enhance the existing functionality of Inland Revenue Interactive Network (IRIN) system and myTax Portal (Based on C# and .NET framework)- System developer and System analyst for the electronic tourist refund system (eTRS) 2.0 including the first mobile approval tourist refund system in Singapore- System developer and System analyst for revamping IRAS notifications and notices using Adobe Experience Manager Achievements:- MOF Family Group Level Awards 2021: One Public service [Agency-level] award Recipient - eTRS Mobile Approval Pilot- IRAS LEA:D Business Improvement [Chairman’s Tier] Award Recipient - Enhanced eTRS System- NCS FY19 Master of Delivery Business Application Service IRAS [eTRS] Award Recipient

Singapore

Activities/Responsibilities:- Assist a regional bank in their server operations- To explore and implement IT solutions to improve the company work processesAchievements:- Created several Excel Programs with macros and Perl scripts to enhance productivity- Created 2 web application that assist the company’s system administrator to conduct security patching for their servers and handling client’s server resource requests

Activities/Responsibilities:- Exploration the suitability of an ERP system implementation- To explore and implement an IT Solution to improve the company work processes including mobile solutionsAchievements:- Implemented an open source ERP system for Danovel- Implemented a delivery system to improve the current delivery process in Danovel- Able to work within the given resources

Activities/Responsibilities: - Maintain and improve existing computer programs- Perform and access Army Officers’ Promotion suitability- Assisted and participated in promotion board meetings with high ranking SAF generalsAchievements:- Best Employee Award for the month of June 2013.- Developed and enhanced SAF SAP promotion system together with Accenture external consultants.- Created and Streamlined processes which are useful and relevant to the unit after ORD.- Created several Excel Programs using macro to enhance productivity.

Industrial Training ProgrammeActivities/Responsibilities: - Performed installation of UBS accounting software for client on site.- Provided advice to clients’ queries and problems promptly. - Telemarketing of software promotion / sales.Achievements:- Interacted with several different customers including those that require high attention.- Ability to handle unforeseen difficulties of platform incompatibility

Activities/Responsibilities: - Involved in liaising and coordinating with various airlines and ground handing companies. - Engaged in high level of customer service, thus creating the Changi Airport Experience.- Handing of various passenger’s enquires coming from various nationalities. Achievements:- Experienced various shift working schedules- Overcome the difficulties of unreasonable customer demands.

Bachelor Of Computing (With Honours), Information Systems

CAP: 4.36 / 5 Honours (Distinction) Achievements: SAP; – Business Process Integration with SAP ERP 6.0 EhP6

Diploma, Business Information Technology; Merit

Activities and Societies: Member of Singapore Polytechnic Infocomm Club Member of Singapore Polytechnic Changi Youth Ambassador Cumulative.

O-Level

Activities and Societies: Executive Member of Bedok South Secondary School Infocomm Club Distinctions in 5 subjects: Combined.