Lina Friedrich Email and Phone Number
Customer-oriented Key Account Manager with strong history of leading high-performance teams to meet or exceed objectives. Dedicated and hardworking with internal drive to deliver excellence. Tactical team builder with strong background in training and team development.KEY ACHIEVEMENTS & SKILLS+ Developing and managing a successful import/export business, dealing with customers around the world+ British Citizen but familiar with overseas trading cultures; fluent in Russian and English.+ Good at building customers and supplier relations: excellent communication and negotiating skills.+ Advanced knowledge of SAGE and CRM systems.+ Quickly gained technical knowledge of specialist hydraulic attachments.+ Success at trade exhibitions - Bauma Munich, Shanghai and Moscow.+ Recruited major new customers from across Europe.+ Built strong relations with existing clients, moving to Key Account Manager role.+ Developed existing account's sales to achieve container volumes.+ Can initiate and organise complex, multiple projects.+ Outstanding personnel management skills: strong abilities in staff development, and in the setting and achieving of challenging sales targets+ Develop, research and implement marketing strategies. + Maintain awareness of market trends and monitor local competitors. + Maintain accurate records of pricing, sales, and activity reports.
Auger Torque Europe
View- Website:
- augertorque.com
- Employees:
- 24
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Key Account ManagerAuger Torque Europe Jan 2017 - PresentCheltenham, England, United KingdomDeveloping a solid and trusting relationship between major key clients and companyResolving key client issues and complaintsDeveloping a complete understanding of key account needsAnticipating key account changes and improvementsManaging communications between key clients and internal teamsMeeting all client needs and delivering result according to proposed timelinesAnalyzing client data to provide customer relationship managementExpanding relationships and bringing in new clientsWorking with design, sales team, creative, advertising, logistics, managers, marketing, and team members from other departments dedicated to the same client account to ensure the highest quality of materials are being produced and all client needs met -
Russian Sales ExecutiveAuger Torque Europe Jul 2014 - PresentCheltenhamAnalysed departmental documents for appropriate distribution and filing.Performed initial client assessment and analysis to begin research process.Worked with customers in Europe and Russian-speaking areas, generated new sales in these areas. Supported current and developed new dealers in all CIS countries.Produced contracts and export paperwork.Worked with customers to ensure correct products are selected to satisfy their requirements.Liaised with manufacturing and engineering to support customers.Implemented marketing strategies which resulted in 10% growth of customer base. -
Deputy ManagerDorothy Perkins, Arcadia Ltd Oct 2006 - Mar 2012MalvernSupported Store Manager in improving operations and resolving issues to deliver top-notch customer service.Improved company customer service rating by 50%.Worked directly with Area Management to achieve increase in cost savings by 40%.Attend all monthly/quarterly area meetings as the sole representative for my store. Selected by Area Manager to act as the Area’s representative in a Region initiative to improve customer service standards by half across the 250-store Region.Led my team to achieve store plan consistently in all key performance indicators. Under my leadership, the store is consistently top in the 250-store Region. -
Founder/DirectorWomen'S Movement For The Protection Of Children. Aug 2000 - Aug 2004Tashkent, UzbekistanIntroduced special outreach programmes to department chair in effort to increase institution's interest in community service.Increased Adult student's English test scores by 8% through private tutoring and special attention.Performed initial client assessment and analysis to begin research process.Analysed departmental documents for appropriate distribution and filing.Responded to calls in both routine and emergency situations.Set up schools and family education project to teach children how to keep themselves safe from child abusers and from injury from unexploded ordnance. Obtained funding from US embassy, Texaco Oil (Uz-Texaco) and other foreign corporations trading in Uzbekistan.I left due to relocation to UK. The enterprise was transferred as a going concern to new management.
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Account ManagerTashkent-Ural Corporation Oct 1992 - Jun 2000Tashkent, Uzbekistan- Implemented marketing strategies which resulted in 12% growth of customer base.- Researched and updated all required materials needed for firm and partners.- Supported Chief Operating Officer with daily operational functions.- Performed initial client assessment and analysis to begin research process.- Increased sales volume by adding 12 accounts in the Tashkent, Uzbekistan territory.- Built client relationships by acting as the liaison between the customer service and sales teams.- Consulted with clients after sales and contract signings to resolve problems and provide ongoing support.
Lina Friedrich Education Details
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Tashkent Economic UniversityAccounting -
Tashkent State UniversityPsychology
Frequently Asked Questions about Lina Friedrich
What company does Lina Friedrich work for?
Lina Friedrich works for Auger Torque Europe
What is Lina Friedrich's role at the current company?
Lina Friedrich's current role is Key Account Manager.
What schools did Lina Friedrich attend?
Lina Friedrich attended Tashkent Economic University, Tashkent State University.
Who are Lina Friedrich's colleagues?
Lina Friedrich's colleagues are Landy Yuan, Larysa Kobzarenko, Aamir Peshimam, Nick Green, Ibrahim Rabani, Tiago Carreiras, Lydia King.
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Lina Friedrich
In Ausbildung/Studium: Hochschule Bochum - Bochum University Of Applied SciencesEssen -
Lina Feïn-Friedrich
Regional Marketing Manager Middle East - Penhaligon’S & L’Artisan ParfumeurUnited Arab Emirates
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