Lina Williams, Mfa Email & Phone Number

San Jose, California, United States

San Jose, California, United States

• Leads a cross-functional team to build and maintain tools, processes, governance mechanisms and establish new business development opportunities as we launch our new justice, diversity, equity and inclusion initiative, SunPower 25X25. • Develop and deploy key energy programs designed to support the achievement of SunPower 25X25 commitments to ensure the benefits of distributed solar and storage serve American families, job seekers and businesses that have been historically marginalized. • Serve on a cross-functional committee, designed to drive SunPower’s strategy across the organization, maintain accountability, and implement projects that align with SunPower’s 25x25 initiative roadmap

Monterey

Monterey, Ca

Manager of Energy Account ServicesCentral Cost Community Energy – Monterey, CA | 2019-Present• Managing key projects and initiative action plans, leading cross-functional teams, and identifying business development opportunities.• Leading the Key Accounts and Public Engagement teams, establishing KPIs, providing coaching, delegating tasks, evaluating performance, and delivering feedback.• Collaborating effectively with energy program teams to create the roadmap for new programs focused on electrification and energy development.• Designing and implementing a new employee onboarding plan, drafting sales team training materials, and providing ongoing mentoring.• Maintaining a 98% participation rate from key C&I customers and city governments in a 5 county service area.• Developing outreach plans designed to promote uptake in energy programs.• Successfully enrolling over 200K new customer accounts respresenting 13 communities.• Leading Energy Account Services and Public Engagement teams in implementing innovative sales and engagement strategies.• Overseeing development and integration of 3CE, PG&E, and SCE programs for resident, commercial, and agricultural accounts.• Analyzing performance data and business metrics to identify areas of improvement.• Managing all customer account issues, including billing, enterprise data management, customer outreach, and enrollment.

San Jose, Ca

• Identified client needs and paired them with the right services, resulting in account expansion, and loyal clientele.• Leveraged product expertise to educate consumers in a persuasive yet professional manner into making purchase decisions.• Demonstrated a strong ability to multi-task and prioritize demands while providing timely and courteous service to satisfy client needs.

Carmel, California

Monterey, Ca

• Successfully mentored 4 senior sales professionals who earned senior leadership roles.• Closed 204 contracts in a calendar year by utilizing a consultative sales approach.• Oversaw a team of 19 energy consultants and sales representatives in the successful delivery of residential solar products and storage.• Tracked trends and productivity, produced daily and weekly reports, and recommended process improvements to senior leadership.• Managed all administrative processes for the sales team.

Monterey County

• Successfully mentored 4 senior sales professionals who earned senior leadership roles.• Closed 204 contracts in a calendar year by utilizing a consultative sales approach.• Oversaw a team of 19 energy consultants and sales representatives in the successful delivery of residential solar products and storage.• Tracked trends and productivity, produced daily and weekly reports, and recommended process improvements to senior leadership.• Managed all administrative processes for the sales team.

San Francisco Bay Area

• Promoted to Senior Field Energy Consultant position after consistently exceeding sales goals.• Ranked #1 sales team in the Bay area.• Grew sales team from 7 representatives to 19 representatives in 1 year.• Closed several lucrative deals by analyzing clients’ needs, including current and projected electrical usage.• Created solar system designs as a visual example for clients.

Monterey, Ca

• Managed the full sales cycle, including lead generation, client communication and negotiation, and contract signing.• Built an extensive client base through well-researched prospecting and referrals from satisfied customers.

Santa Clara, Ca

Provided Santa Clara campus leadership, of students and staff through training, coaching and providing feedback. Responsible for fostering and encourage creative thinking to improve and achieve service goals of both students and staff. Created and developed operation plans with goals, objectives, and measurable outcomes that ensure student success. Ensured customer satisfaction through the promotion of exceptional customer service. Implemented strategies to support the achievement or required completion rates, financial target requirements, default rates, pass rates for licensing exams and placement rates.

Corporate sales trainer responsible for for the on-boarding and training of new incoming sales representatives at 14 Northern California campus locations.Co-created consultation playbook with Regional Sales Managers that was implemented nationwide.Developed and delivered ongoing training and support at regional sales meetings and events.

Seaside, Ca

Responsible for the presentation of the school and its programs to prospective students and families; interviewing applicants through telephone contact and personal interviews to determine motivation, interest, effort, and ability to qualify for various programs; reviewing programs and touring the campus with prospective students; processing student enrollments, and maintaining database system to track prospective students and enrollments.

September 2007-September 2008, Associate Director of Financial Aid – CSUMBAssisted in providing leadership and management of a comprehensive financial aid program that included federal, state, and CSU system-wide programs as well as scholarships. Acted as the administrator in charge in the Director’s absence. Assisted in the management of communications within the Financial Aid Office, including recommending, developing and implementing policies and procedures. Provided training and assistance to frontline, technical, and counseling units to insure compliance with federal, state and university policy. Responsible for the administration and reconciliation of all federal aid programs. Coordinated default prevention program.

Greater Los Angeles Area

Managed all financial aid programs, federal, state, institutional, and private. Implemented both departmental and institutional operational policies and procedures for the handling of financial aid programs. Ensured compliance with applicable federal, state, and local laws and regulations related to the administration of financial aid programs. Supervised and participated in the preparation of data and statistical information required for federal, state, and local reporting requirements. Prepared institutional applications and forms required for participation in financial aid programs. Promoted financial aid opportunities, distributed related information, and acted as a liaison to students, staff, and faculty on financial aid related issues. Advised continuing students on federal, state, and institutional financial aid and scholarship application policies and procedures. Met with applicants, students, and parents to resolve eligibility appeals, enrollment issues, and dependency overrides. Met with financial aid industry professionals to continue developing loan, grant ,etc. products for SCI-Arc student population. Collaborated with the Director of Admissions to develop a comprehensive enrollment management strategy.

Successfully oversaw the application for institutional Title IV eligibility. Responsible for the management of Housing, ID Card Services, Student Activities, and Student Health. Counsels new and continuing students on federal, state, and institutional financial aid and scholarship application policies and procedures. Processes both federal and private loan applications for new and continuing students. Coordinated with HR to manage federal workstudy program. Coordinated annual compliance audit. Completed scheduled reports such as FISAP, Recertification, IPED's. Meets with scholarship donors and student sponsors to streamline application process for students.

Provided valuable office management and administrative assistance to entertainment public relations firm. Researched press contacts for media alert distributions. Contributed to spot descriptions for commercial press releases. Assisted in the distribution and follow up of press release packages. Assisted in the research of press and celebrity contacts for special events. Attended client functions and assisted in the coordination of sponsor and celebrity attendee interviews. Implemented and coordinated company internship program. Designed and distributed client press kits.

Greater Los Angeles Area

Guided applicants and parents through the application process. Reviewed incoming documents, assessed student problems and made recommendations. Reviewed and maintained student records. Reviewed and processed prospective student applications. Verified applicant academic history and test scores. Acted as the conduit between the applicant, the Admissions Director, and the review committee. Verified application completion and flagged completed applications for the admissions committee. Drafted correspondence to applicants keeping them abreast of problems and/or the committee's decision. Advised incoming students.

Mfa, Writing For Screen And Television

Ba, Cinema-Television

Activities and Societies: Secretary of the African American Filmmakers Association

Ba, English

Activities and Societies: Secretary of the African American Filmmakers Association

Education record