Lina Rivera Email & Phone Number

Los Angeles, Ca, Us

Playa Vista, Ca

Managed a team of 16 QA Analysts including full-time, contractors, and overseas resources across five different time zones. Responsible for hiring, performance reviews, performance improvement plans (PIP), and general oversight. Resolved escalated issues and risks with mitigation plans.Implemented QA measures that lead to error-free deliverables, for example, I instituted a Kanban board on Jira to better track work specific to QA, allowing the team to pick up jobs seamlessly and based upon available bandwidth. This lead to work constantly moving and eliminated any confusion about resourcing for the project.Explored tools and process techniques, and stayed on top of industry and technology trends.Identified a customized automation model, framework, and approach specifically for email testing utilizing Playwright, while leveraging the existing automation offerings of Litmus and various accessibility tools and plug-ins.Performed email and website testing on various browsers and mobile devices, including iOS and Android, and reported bugs in JiraCreated a customizable master test plan template to be used as the starting point for each email campaign, cutting down the amount of testing time required and allowing for multiple testers to work on complex projects simultaneously without overlapTook on the role as SME for ADA compliance in the agency and created an Alt Text Guide for the agency to demystify alt text and align the departments on alt text responsibilities. Upgraded our mobile testing devices to keep our testing tools up to date and expanding our capabilities of testing as we shifted from in-office to remoteCompiled information and documentation for the department using Sharepoint, Microsoft Notebook, and Confluence to keep the team informed and up to date on important changes and announcements, saving time and helping to reduce the reporting of duplicate issues.Assessed project needs and determined the LOE, staffing and resources required.

WRITER • Created copy for the Bank of America WeeklyWrap® newsletter based upon data and visual representation of the data provided by the data analytics team • Wrote copy for a series of posters and a landing page created for a special Omniwomen LA event to recruit mentors, influencers, and volunteers for Omnicom’s movement to empower and assist women in their professional and personal lives.• Provided book club questions to be added to the appendix of Derek Taylor Kent’s novel Kubrick’s Game• Self-published my first novel Vizcaya after raising money through a successful Kickstarter campaign• Contributed several articles, interviews, and reviews to my independent music magazine that ran during the early ‘00sCOPY EDITOR • Created and ran an independent music zine and worked with record labels to coordinate interviews, press passes, and access to industry events for staff• Provided content and line editing for Evolved Publishing on Derek Taylor Kent’s Kubrick’s Game and Patrick Canning’s The Colonel and the Bee• Completed content and line editing for Sheri Fink’s Instagrateful: Finding Your Bliss in a Social Media World

Elkridge, Md

• Tested SkillsTutor online software including the following products, SkillsTutor 6, Math Fact Fluency, Algebra, Algebra 2, on various browsers and mobile devices, and reported bugs in Jira• Tested integration with the management system and ensured functionality of prescription, bookmarking and idle time• Performed regression testing to ensure fixes had been made and that no old issues reappeared in the build• Copy edited content for grammatical and mathematical errors as well as factual inconsistences and context issues that would have jeopardized the quality and high literary standards of the educational product• Researched content information to update older programs and confirm their relevance and accuracy

Orlando, Fl

• Reviewed folded and gathered copies of the textbooks (F&Gs) and created tearsheets. • Edited and marked up tearsheets with proofreader marks in order to indicate changes that needed to be made. • Edited and marked up electronic tearsheets using Adobe Acrobat or Adobe InDesign. • Proofread digitals, printer proof, and F&Gs. • Approved that the requested corrections were made. • Followed the in-house style guide to ensure that the product conformed to the company's high quality standards. • Tracked pages and proof cycles using Microsoft Excel. • Met daily with production department for updates regarding issues and proof statuses from outside vendors. • Communicated with editorial departments to resolve issues relating to content and images. • Managed large educational projects that had short deadlines due to state adoptions. • Completed and delivered accurate projects by the deadline with little to no supervision. • Suggested the use of SharePoint as a tool for facilitating interdepartmental communications. • Managed the SharePoint site after its implementation and trained the department on using the program.