As a Salesforce Certified Administrator and a HOH Salesforce Fellowship Candidate, I have a passion for streamlining operations and enhancing business efficiency with CRM skills. Previously, I worked as an Executive Assistant and an Administrative Assistant at SAFEGUARD Security & Surveillance, Inc., where I successfully integrated multiple CRMs, customized the Fillquick platform, managed CRM user access and training, and handled remote sales and installation operations. I am a results-oriented professional with a customer-centric approach and a military spouse who values teamwork, adaptability, and problem-solving. I would love to connect and explore the possibilities of working together.
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Administrative AssistantAllied Community Resources Inc Sep 2021 - Sep 2023Connecticut, United States• Efficiently sort and review new hire applications and forms for processing, ensuring accuracy and compliance • Maintain meticulous tracking records and communicate with account representatives about missing documentation • Thoroughly verify criminal background checks and employment authorizations per government guidelines • Input and manage data in the database to maintain provider records and directory -
Executive AssistantSafeguard Security & Surveillance, Inc. Nov 2019 - Nov 2020Windsor Locks, Connecticut, United States• Provided high-level administrative support to the President and CEO• Successfully integrated multiple CRMs, including OneStop, Fillquick, and Salesforce to facilitate working with various business partners• Customized the Fillquick platform to enhance functionality, including managing user-input fields, page layouts, custom settings, dashboards, and reports• Managed CRM user access and conducted training across the company, ensuring user proficiency -
Administrative AssistantSafeguard Security & Surveillance, Inc. Oct 2018 - Nov 2019Windsor Locks, Connecticut, United States• Effectively managed remote sales representatives based in Puerto Rico, ensuring smooth operations • Troubleshooted new alarm system installations remotely, resolving issues promptly• Handled incoming calls, resolved issues, and upheld high levels of customer satisfaction
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Operations Specialist At Recreation CenterUniversity Of New Haven May 2016 - May 2018West Haven, Ct• Managed inventory processing and generated income reports• Edited and updated company procedures and documents• Played a key role in the hiring and training of new employees• Assist with the creation of marketing materials -
Customer Service Attendant At Recreation CenterUniversity Of New Haven May 2015 - May 2018• Provide welcoming environment for members and guests of different backgrounds• Run transactions for memberships, locker rentals, and sale of retail items• Monitored facility to ensure adherence to rules and regulations, maintaining a safe environment
Lina Santos Education Details
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Marine Biology
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Environmental Science
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Westfield High SchoolHigh School Dipoma
Frequently Asked Questions about Lina Santos
What is Lina Santos's role at the current company?
Lina Santos's current role is Salesforce Certified Administrator | Hiring Our Heroes SFP Candidate | Bilingual Spanish & English | Passionate About Business Efficiency.
What schools did Lina Santos attend?
Lina Santos attended Salesforce Military, University Of New Haven, University Of New Haven, Westfield High School.
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Lina Santos
E-Commerce Customer Service / Marketing Assistant / Copywriting / Product And Event PhotographyMiami-Fort Lauderdale Area1gmail.com -
Lina Santos
New York City Metropolitan Area1mckinsey.com2 +197344XXXXX
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