Lina Huang Email & Phone Number

United States

El Cerrito, Ca

Direct Report to City ClerkEssential Responsibilities:• Assist the public in person, via email, or over the telephone, providing exemplary customer service in a professional and courteous manner• Provide detailed information to the public on complex departmental policies, procedures, and processes• Perform day‐to‐day administration and clerical support over activities such as maintaining records, legislative history, event coordination and planning, and public information.• Research, compile and summarize a variety of information for residents, customers, and staff• Prepare original correspondence, memos and narrative or statistical reports; maintain and update department databases• Perform a wide variety of general clerical work including the maintenance of accurate and detailed records; verify accuracy of information, researching discrepancies and recording information; cash handling and invoice procedures, posting information to the City’s website, and order and maintain office supplies• Responsible for the ongoing management of the City’s agenda management software including but not limited to recording, editing, and posting of official City Council meeting agendas, recordings, minutes, and resolutions• Assists with the preparation and review of documents to be placed on Board and committee agendas• Ensures documents are complete, accurate, and compliant in content and format, including required attachments and/or exhibits• Attends City Council and committee meetings including evening meetings• Takes responsibility for meeting preparation, including room setup, and the ordering and preparing of meals or refreshments• Serve as Webmaster for the City's website and provide editing and customization support to all departments

Remote

* Undergo extensive training and pass the mandated ETS certification exam.* Score student essays online by using a rubric to apply scores consistently across multiple prompts. * Read and score student essays, maintaining accurate and consistent calibration.

El Cerrito, Ca

Emeryville, Ca

General Position DescriptionAct as the front-line face of the school, ensure clear and open communication with parents, facilitate smooth administrative and operational running of the campus, secure new enrollments through tours, observations, events, and cultivation, support a positive learning environment for children.Administrative and Operational: 45%Prospective Cultivation: 15%Current Family Support and Outreach: 40%

Oakland, Ca

• Support the principal and teachers by managing correspondence, scheduling meetings, being the main point of written communication with parents, assisting teachers in the planning of school events, and completing required reports for the Education Department.• Maintain school and student records by operating the student information system (PowerSchool) to maintain daily attendance, import and update student data and processing new applications and student registration.• Act as a central point of contact and greeter for the school, field phone calls and general inquiries.• Provide general office administration support.• Perform basic accounting and finance tasks related to accounts payable, accounts receivable and the general tracking of the budget.

Emeryville, Ca

• Provide general office assistance and support, including office reception, collecting and sorting mail, ordering office supplies and equipment, liaising with Key Curriculum Press Facilities, Accounting, and Human Resources departments, and maintaining office safety and security.• Copyedit and proofread business correspondence, company and project web pages, software documentation, and curriculum materials.• Provide general project coordination and grants administrations.• Make travel arrangements and schedule meetings for staff.• Maintain and renew software licenses and organization memberships.• Interact with teachers, colleagues, and business partners with a courteous, professional manner, both over the phone and in person.

Berkeley, Ca

• Provide end user product support via email and phone, including software, web based interactive applications, and downloadable products.• Work closely with the Customer Service, Applications Development, and Online Operation departments, providing feedback and streamlining processes to allow for direct impact on Nolo’s software and website’s usability, and stability on a daily basis.

Sunnyvale, Ca

• Monitor OTRS (Enterprise Open Source Trouble Ticket System) at all times and document every problem and solution in OTRS.• Manage the continuous improvement of customer service policies and procedures.

San Jose, Ca

• Monitor help desk ticketing system at all times to respond to new issues and follow-up on existing issues. • Provide website customizations.• Configure, update, customize and troubleshoot common productivity applications.• Handle multiple concurrent activities that include technical leadership of client projects and internal projects.• Write, edit, and implement original content training manuals for Tech Support and Customer Service Departments.

Bachelor’S Degree

Animation, Interactive Technology, Video Graphics And Special Effects, A

Permaculture, A