Linda Dillard Email and Phone Number

Implementation and change management for Lawson Procure to Pay project for CHS hospitals. Involved in developing story boards for computer based training for Purchasing and Inventory Control. Created Inventory Control training manual for instructor led training and Lawson Job aids for end users. Helped in documenting SOPs (Standard Operating Procedures) for Lawson Materials Management procedures. Performs on-site facility assessments for Lawson implementation and leads pre go live status calls. Provides inventory control training for hospital Material Managers, pre and post go live support.

Owned by Baptist Health Systems 1979-2006, acquired by Community Health Systems 2006.138 bedsI was hired in 1979 as department secretary, then moved up to Purchasing Assistant. The last 16 years at DeKalb Regional my role was Director. I managed all employees in Supply Chain.In my 35 years at DeKalb Regional I implemented 4 different inventory control systems and 3 supply automation systems.Involved in expansion projects for Surgery, Labor & Delivery and Emergency Departments. Also involved in construction and move to new facility in 1986.I was chairman of the Product Evaluation/Standardization Committee. Co-chaired Forms committee in preparation of Electronic Medical Records.Responsible for vendor relations and vendor credentialing system. Maintained charge master for patient chargeable supplies and implants, materials item master and contract compliance. Average contract compliance scores 97%.Managed hospital supply expense budget. Responsible for all product recalls and implemented the NRAC (National Recall Alert Center) online software to manage recall reporting and actions.My goal each day at DeKalb regional was to provide excellent customer service to all hospital employees and to provide them with what they needed to extend quality care to our patients at the best possible price.