March 2020 to Present ACS ConsultingBusiness Analyst • Responsible for providing the IES agency the FHIS application Use Case documentation, which will be used to develop the business rules for the new Fair Hearing module • Designs solutions based on customer needs and technical considerations. Analyze job tasks, order to meet customer requirements. Applies analytical expertise to assist in defining, analyzing, validating and documenting complex operating environments, states of… Show more March 2020 to Present ACS ConsultingBusiness Analyst • Responsible for providing the IES agency the FHIS application Use Case documentation, which will be used to develop the business rules for the new Fair Hearing module • Designs solutions based on customer needs and technical considerations. Analyze job tasks, order to meet customer requirements. Applies analytical expertise to assist in defining, analyzing, validating and documenting complex operating environments, states of technology, and current processes• Extraction of application business rules to developed English language translation of business rules using EvolveWare Intellisys tool for IES candidate business rules that apply to the Fair Hearing system• Produce various reports and updates within the Intellisys tool by importing the Business Analyst English translation for Fair Hearing system candidate rules and apply catalogs to candidate business rules Show less

Assist with various Health Cluster projects. Elicits business requirements for various software applications, use cases, support requirements specifications, report specifications, develop technical specification documentation, screen designs, user acceptance test plans and develop online training manuals, and user guides. Conceptual business flows, use cases, context diagrams, business process models, gap analysis documentation, and collection of data for the USDA Distance Learning grant… Show more Assist with various Health Cluster projects. Elicits business requirements for various software applications, use cases, support requirements specifications, report specifications, develop technical specification documentation, screen designs, user acceptance test plans and develop online training manuals, and user guides. Conceptual business flows, use cases, context diagrams, business process models, gap analysis documentation, and collection of data for the USDA Distance Learning grant applications.Promote the expansion of Telepsychiatry throughout New York State. Provide ITS support for all Telepsychiatry Initiatives. Includes scheduling and coordinating Video Conferencing equipment installs with vendors, validation of equipment delivery, and connectivity to the OMH network. Project Manager for the installation of the Tableau Servers. Comprised of multiple deliverables including delegating and coordinating of tasks, project status, schedule and conduct meetings, identify scope changes, and issues. - Coordinate, conduct and document requirements gathering sessions with end users, project stakeholders and development teams. Gathered application project related requirements.- Proactively communicate and collaborates with customers to analyze information needs and functional/non-functional requirements. - Proactively communicates developing risks and issues detected.- Acquires subject matter expertise over a government agency’s current processes and systems.- Ability to coordinate, lead teams and gather the necessary information for projects, business flow analysis and recommendations for clients and management- Use of current processes and existing documentation for business analysis recommendations- Develop business process flows, business requirements and technical requirements completed for various projects.- Use of Test cases for test script development. Show less

Telepsychiatry Business Analyst , Project Coordinator Promote and support the expansion of Telepsychiatry throughout NYSDevelop business requirements and future technology plans, collect grant data, match hardware/software to business needs, communicate and coordinate delivery and installation of equipment Train Medical providers and clinical staff for video conferencing equipment. Develop reporting metrics,gap analysis documentation Coordinate installation and delivery of video… Show more Telepsychiatry Business Analyst , Project Coordinator Promote and support the expansion of Telepsychiatry throughout NYSDevelop business requirements and future technology plans, collect grant data, match hardware/software to business needs, communicate and coordinate delivery and installation of equipment Train Medical providers and clinical staff for video conferencing equipment. Develop reporting metrics,gap analysis documentation Coordinate installation and delivery of video conferencing equipment Business analyst for various applications-Facilitate requirement sessions, gather business requirements from stakeholders and development teams-Document business requirements and use cases. Identify functional and non-functional requirements -Develop context, Entity and workflow diagrams, and perform application testing Project Manager for Tableau project, Telepsychiatry Expansion project, Building Management system and miscellaneous project service requests- Define scope, manage schedule, dependencies, budget, mitigate project risks, and document communication plan- Use of ITSM system for project tracking- Communicate project status to team members, management and executives Show less

Promote the expansion of telepsychiatry throughout the Office of Mental Heath within the state of New York. As well as assist with various Health Cluster projects as necessary. Working within a cross-disciplinary team of stakeholders, numerous state hospitals and clinics to develop business requirements, collect grant application information, coordinate infrastructure reinforcement, match hardware and software to business needs, support application implementation and coordinate efforts, assist… Show more Promote the expansion of telepsychiatry throughout the Office of Mental Heath within the state of New York. As well as assist with various Health Cluster projects as necessary. Working within a cross-disciplinary team of stakeholders, numerous state hospitals and clinics to develop business requirements, collect grant application information, coordinate infrastructure reinforcement, match hardware and software to business needs, support application implementation and coordinate efforts, assist with training initiatives. Show less

Project Lead supporting NYS Agency conversion efforts from Lotus platform to Microsoft Office and support all NYS application conversions for the Department of Corrections.