First Niagara/KeyBank

CITI BANK(November 2015 – May 2016Buiness System Analyst• Worked on Various projects including Rainbow Project, Year End Tax, Leap Year, Production Support Testing and January Release.• Prepared, executed and validated test scripts for Production Support.• Validated QA Testers scripts for accuracy and documentation• Attended all project meetings• Updated test cases as needed using HP Application Quality Center/ALM application• Reported and Updated defect information using HP Quality Center/ALM Defect manager

Worked on vector exception/vector returns as a tester for various projects.Working in QA Testing team. Testing various projects, building test scripts, logging defects.

• Assisted in conversion from HSBC to FNFG Miser application• Created queries in SQL to validate mapping of fields for conversion• Assisted in Testing using Miser application for Savings, CD’s, IRA’s, Plan, Safe box and checking accounts.• Reported and updated defect information using HP Application Lifecycle Management Tool (ALM)• Coordinated testing for a New Release of the Miser application• Uploaded and executed test cases using HP Application Lifecycle Management Tool (ALM)• Assisted in the coordination of gathering test cases for Data Center Migration of individual servers to a Chicago based server.• Created test cases and Test Plans for Data Center Migrations.• Assisted in execution of test cases in order to validate connectivity of the applications for a Mainframe move.

TSFG BANK Conversion October 2010 – December 2011Business System Analyst • Assisted in conversion from Metavante to Fidelity Savings/Time applications for major acquisition.• Mapped converted data for the ST Account Master, transfer trailer, stop/hold trailer and Name and Address trailer.• Created queries to validate donor data using Portico.• Validated conversion mapping and converted data for ST including accounts, products, rates and plan.• Prepared, executed and validated test scripts for enhancements, new feature use and regression testing.• Reported and updated defect information using Mercury Quality Center software.• Assisted in Mock conversions for ST and Application balancing, validation and Implementation activities.• Assisted in the conversion support at the TDBank North Technology center.

Capital One/Chevy Chase Bank Conversion (October 2009 –Sept 2010)QA Tester• Created Test Scripts for IMPACS Gaps and Enhancements in the Quality Center Tools.• Prepared, executed and validated test scripts for Gaps and enhancements, new feature use and regression testing.• Reported and updated defect information using Mercury Quality Center software.• Tested Defects and reported any discrepancies.

TDBank North/Commerce Bank Conversion May 2008 – October 2009Business System Analyst• Assisted in conversion from Kirschman to Fidelity Savings/Time applications for major acquisition.• Mapped converted data for the ST Account Master, transfer trailer, stop/hold trailer, Name and Address trailer, Data Center trailer and New Escrow System master, mid and sub level fields.• Validated conversion mapping and converted data for ST and Escrow including accounts, products, rates and plan.• Prepared, executed and validated test scripts for enhancements, new feature use and regression testing.• Reported and updated defect information using Mercury Quality Center software.• Assisted in Mock conversions for RM and Application balancing, validation and Implementation activities.• Assisted in the conversion support at the TDBank North Technology center

Capital One Bank/NorFork Bank Conversion October 2007 – April 2008Business Analyst • Assisted in conversion from Fiserv CBS to Fidelity IMPACS and Savings/Time applications for major acquisition.• Validated conversion mapping and converted data for IM and ST including accounts, products and plan.• Prepared, executed and validated test scripts for enhancements, new feature use and regression testing.• Prepared, executed and validated test scripts for Acquire Disk expansion project.• Reported and updated defect information using Mercury Quality Center software.• Assisted in Mock conversion validation and Implementation activities• Assisted in training Capital One North associates on IMPACS, Savings/Time and RM screens.• Assisted in clearing up out of Balance Passbooks.• Assisted in the conversion support at the Capital One’s North office in Melville and Mattituck New York.

Bank of Oklahoma IMPACS Conversion August 2007 – October 2007Business Analyst• Assisted the IMPACS Lead Analyst on Mapping.• Duties include mapping Name/Address, NSF/OD, Scheduled transfers, Tax ID, Backup Withholding, RegD and History Trailers.

Hibernia/Capital One General Ledger Conversion May 2006 – March 2007Business Analyst Hibernia/Capital One ConversionBank of America Military Bank Conversion August 2005 – May 2006Business Analyst Bank of Oklahoma – Tulsa, OK March 2005 – September 2005Senior Business Analyst CitiBank - New York January 2005 – March 2005Enterprise Banking Solutions Automated Testing – Little Rock, AR (September 2004 – January 2005)Siam Commercial Bank – Bangkok, Thailand May 2004 – September 2004ALS-COM – Little Rock, AR March 2004 – May 2004Auto-Finance – Little Rock, AR March 2003 – March 2004International – Little Rock, AR January 1999 – March 2003Deposit Support and Development – Little Rock, AR (March 1997 – January 1999)

Worthen National Bank• Served as the Manager of Telephone Banking. • Managed twenty-six employees, who answered customer questions about checking, savings, CD’s, IRA’s and loans. • Trained new employees on the banking software. • Monitored employee calls for customer satisfaction