I developed and opened a food pantry within my local community. We are a rural operation serving hundreds within a 15 miles radius.

Quickbooks accounts receivable, payables, budget, reconciling, payroll. ServantKeeper financial giving records.

Maintained detailed administrative and procedural processes that reduced redundancy and improved accuracy and efficiency to organizational objectives. Minutes recorder for all village meetings. Implemented new state policies for all village employees regarding Freedom of Information Act & Open Meetings Act. Prepared and drafted all outgoing correspondence in a timely manner. Supervised and trained billing and collection staff of 4 employees. Created spreadsheets to improve reporting accuracy. Excelled within deadline-intensive environment, ensuring accurate and on-time completion of all projects. Created first standard operating procedures manual outlining each department & function, council committees, employee job descriptions. Local election official: monitored village cacuses, ballotting, candidate filings, county filings. Performed accounts receivable duties including invoicing, discrepancies, and responding to citizen requests for documentation. Successfully established effective systems for record retention by creating database for daily correspondence tracking.

Consistent record of improving productivity, reducing costs, and resolving complex departmental issues. Maintained detailed administrative and procedural processes. Oversaw daily office operations for staff of 18 employees. Prepared DOT files and maintained records of new hires. Class A, B & C UST Operator. Reviewed and explained insurance plans to employees to guarantee full understanding of payment policies and procedures. Trained new employees on multiple programs and data entry software. Entry level training for new driver hires. Scheduled and confirmed appointments for entire management team. Performed accounts receivable duties including invoicing, cash application, researching chargebacks, discrepancies, issuing credit memos, reconciliations and responding to customer requests for documentation. Performed payroll operations including weekly tax filings/payments, direct deposits. Proficient in QuickBooks Pro, Quicken, Microsoft Office including Word, Excel, Access, Power Point & Outlook. Worked closely with accountants to maintain company files, journal entries, quarterly/annual reports & tax filings. Maintained and prioritized daily tasks and projects including: appointments, travel, expense reports, daily logs. Standardized department filing system so secretarial staff could easily locate information in any filing center.