Linda Hahn Email & Phone Number

Itasca, Illinois, United States

• System Maintenance (20%): Perform routine checks and updates to ensure the Thought Industries LMS and e-learning platforms are running smoothly.
• User Support (20%): Provide technical support to end-users, including password resets, course enrollments, and troubleshooting.
• Content Management (20%): Upload and update e-learning content and resources in the LMS.
• Data Reporting (15%): Generate and analyze reports on user engagement, course completion, and other relevant metrics.
• Quality Assurance (10%): Test new courses and updates for functionality and compatibility within the LMS.
• Documentation (10%): Maintain user guides, FAQs, and other support documentation.

Emeryville, California, United States

• Primary LMS Administrator for Cornerstone supporting over 1000 Store Operators and 1000 Grocery Outlet Inc employees.
• Developed system administration strategy and ensures company administrators adhere to it.
• Consulted with business partners on capabilities and best practices.
• Developed new business processes and manages system utilization.
• Created and analyzed reports and to make strategic recommendations based on business needs.
• Built and maintained curriculums and monthly vILT cohorts.

• Upload and update e-learning content to expand professional development content by 5-10% annually.
• Contribute to ongoing development of online professional development services supporting 24,000 schools in over 100 countries.
• Provide support over 7,000 educators engaging in professional development services through the LMS and troubleshoot customer support member inquiries regarding LMS usage.
• Create and maintain user guides and support documentation.
• Provide technical training to over 7,000 end users and lead internal and external trainings around LMS functionality to over 100 employees.
• Generate and analyze monthly LMS and Google Analytics reports on usage statistics, engagement, and performance management; recommend solutions on LMS utilization to meet organizational goals.

• Research, test and document new Ed Tech tools and integrations for internal use and partner organizations.
• Collaborate with Learning Architects to build superior online courses that are supported by research-based best practices in online learning.
• Work with Learning Architects to ensure alignment of learning outcomes, content, and assessment during the build of courses in the LMS.
• Actively manage the Learning Architect relationship and obtain Learning Architect approval throughout the course development process.
• Work with Learning Architect/Project Managers to ensure all deadline dates are met throughout the design and development process.

• eLearning Designer, Instructional Designer & Online course consultant
• Develop eLearning solutions using Articulate Storyline & Rise
• Course Development with LMS systems including Teachable, Thinkific, Kajabi & Canvas.
• Live & virtual staff development & training experience.
• Create modules, storyboards and content outlines for online courses.
• Implement various approaches to distance learning.

West Palm Beach

• Web Design Course Instructor: HTML, CSS, Bootstrap & UX/UI Design.
• AP Computer Science & Programing Instructor: JavaScript, Python, Computer Science Principles.
• Business Computer Applications Instructor: Microsoft Office, Google Docs & Online Marketing.
• Instructional Design: Created online Business Computer Applications Course using Canvas LMS.
• Collaboration: Develop Professional Partnerships with Code.org, CodeHS, FETC and ISTE.Achievements include:
• 95% AP Pass Rate in AP Computer Science Principles course.

Jupiter, FL

• Administrative: Upper School Master Schedule, Testing (PSAT, AP and Standardized Tests).
• Advisement: Academic & College Planning of over 350 Students in Upper School.
• Event Planning: 3-Day College Tour, College Planning Seminars, Financial Aid Workshops.
• Collaboration: Dual Enrollment program through Palm Beach Atlantic University and Palm Beach State. College and Florida Virtual School.
• Counseling: Provided Brief Solution-Focused Therapy as needed.Achievements include:
• Led 40 students on a 12-campus college tour.

Fort Lauderdale, FL

• Instructional: Taught 4th - 12th grade computer science, programming and Office applications.
• Staff Development: Taught in-service software training workshops and one-on-one instruction for faculty and staff.
• Collaboration: Implemented curriculum integration of core subjects and technology.
• Instructional Design: Created hybrid online course. Implemented transfer goals, understandings and essential questions according to educational theory of Understanding by Design. Created new multi-media training.
• Subject Curriculum Leader for Technology.

Miami/Fort Lauderdale Area

• Taught K-12th grade computer applications, programming and computer science.
• Facilitated in-service software training workshops and one-on-one instruction for faculty and staff.
• Implemented curriculum integration of core subjects and technology.
• Wrote and edited curriculum for technology department.
• Implemented transfer goals, understandings and essential questions according to educational theory of Understanding by Design.
• Met regularly with Director of Curriculum to develop foundational school-wide curriculum goals.

Boca Raton, FL

• Online Marketing: Collaborated on client’s advertising, optimization and social campaigns. Developed marketing plans and client presentations based on industry, product, target market, etc.
• Project Management: Managed marketing projects based on individual client needs, budgets, and goals. Oversaw Digital Marketing initiatives including: Search Engine Optimization & PPC, Web Design, Mobile, Analytics.
• Research: Conducted keyword and market research in order to execute successful campaign. Researched new advertising channels, platforms or tactics to be considered.
• Data Analysis: Monitored performance of pay-per-click advertising campaigns through tracking and analytics. Recommended new strategies to increase client’s ROI.
• Web Design: Improved brand identity by shaping consumer experience on client websites.Achievements Include:
• Implemented User Experience reports for existing clients

Master Of Science - Ms, Counseling Psychology

Activities and Societies: Florida School Counselor Association (FSCA), North American Coalition for Christian Admissions Professionals.

Front End Web Development, Visual Design & Ux Professional

• Front End Web Development: UX/UI, HTML, CSS, Bootstrap, Wireframes • Visual Design: Sitemaps, Landing Pages, Color Theory, Typography.

Bachelor Of Arts - Ba, Communication/Journalism

Activities and Societies: Communication Honors Society• Writing, Research, Rhetoric • Editing & Layout (Associated Press, APA and Chicago.