Linda Buckingham Email & Phone Number

Owatonna, Mn

Process acknowledgements for orders placed by buyers, place orders for miscellaneous requisitions, expediting orders when needed. Handles requests for rescheduling of product. Notifies planner/buyers of delivery changes. Maintain FaxBan system, placing orders as needed. Accurately maintains information on purchasing software system, follow up on past due orders, outside labor, unacknowledged PO’s and update pricing in system. • Assists buyers with ordering• Assists in answering emails,… Show more Process acknowledgements for orders placed by buyers, place orders for miscellaneous requisitions, expediting orders when needed. Handles requests for rescheduling of product. Notifies planner/buyers of delivery changes. Maintain FaxBan system, placing orders as needed. Accurately maintains information on purchasing software system, follow up on past due orders, outside labor, unacknowledged PO’s and update pricing in system. • Assists buyers with ordering• Assists in answering emails, expediting product• Review invoices, planned order reports, individual reports Show less

Ambassador with Plexus Worldwide. A health and wellness company. Helping people get healthy. Constantly growing team of currently 85 ambassadors.

Sugar Grove Campus

Assist the Financial Aid Director with various functions dealing with federal/state financial aid projects, student files, federal/state compliance policy (mandated), answer phones, assist students with financial aid procedures and provide important information regarding the student account. Trained to work with the college software program, Banner (Oracle Fusion program). • Assists in maintaining student files• Assists in answering phones • Identifies and refers students to… Show more Assist the Financial Aid Director with various functions dealing with federal/state financial aid projects, student files, federal/state compliance policy (mandated), answer phones, assist students with financial aid procedures and provide important information regarding the student account. Trained to work with the college software program, Banner (Oracle Fusion program). • Assists in maintaining student files• Assists in answering phones • Identifies and refers students to appropriate student services programs who may be able to assist student with counseling, retention, or other identified needs Show less

Burr Ridge, Il

Performs all duties of CSR II including customer service, generating quotes, processing/pulling/billing orders, resolving inventory issues, warehouse planning/organization, inbound and outbound shipments, weekend contactor support, process daily documentation and handle warranty claims, credit rebills, make bank deposits and open/close the branch. Support Branch manager with ad-hoc projects. Key Accomplishments:• Drive branch productivity by taking on tasks typically completed by a CSR… Show more Performs all duties of CSR II including customer service, generating quotes, processing/pulling/billing orders, resolving inventory issues, warehouse planning/organization, inbound and outbound shipments, weekend contactor support, process daily documentation and handle warranty claims, credit rebills, make bank deposits and open/close the branch. Support Branch manager with ad-hoc projects. Key Accomplishments:• Drive branch productivity by taking on tasks typically completed by a CSR III and/or Branch Manager.• Independently reorganized the warehouse resulting in expedited order shipping and increasing the accuracy of cycle counts• Developed strong working relationships with majority of contractors generating upper management recognition.• Selected by Regional Sales/Operations Manager to handle high profile account orders to assure complete customer satisfaction. Show less

West Chicago, Il

Served as planned maintenance dispatcher for major forklift company in Chicagoland area. Daily duties included: setting up accounts in Equipsoft for salesman, as pieces of equipment were added for PM program; Updating customer’s accounts with correct information; making daily calls to customers to set up appointments for technicians. Dispatching technicians on any service calls & PM/ANSI calls. Provided written communication to clients and salesman, regarding their accounts. Worked… Show more Served as planned maintenance dispatcher for major forklift company in Chicagoland area. Daily duties included: setting up accounts in Equipsoft for salesman, as pieces of equipment were added for PM program; Updating customer’s accounts with correct information; making daily calls to customers to set up appointments for technicians. Dispatching technicians on any service calls & PM/ANSI calls. Provided written communication to clients and salesman, regarding their accounts. Worked closely with parts department in ordering parts for forklifts. Opened work orders for technicians as needed.Key Accomplishments:• Help to verify and transfer accounts from one system, Lighthouse, to the new system, Equipsoft• Helped to update equipment warranties for rental department Show less

North Aurora, Il

Served as Account Support Specialist in an inbound call center for a high volume, major catalog company. Daily duties included: Order entry -Helping customers place orders. Order Status -Answering any questions regarding the status of their order. Customer Care – Helping to locate order through UPS, USPS, and/or Fed Ex, any issue regarding their orders. Billing Agent – Taking payments, adjusting credits to accounts as needed. Key Accomplishments:• Help to train new associates for the… Show more Served as Account Support Specialist in an inbound call center for a high volume, major catalog company. Daily duties included: Order entry -Helping customers place orders. Order Status -Answering any questions regarding the status of their order. Customer Care – Helping to locate order through UPS, USPS, and/or Fed Ex, any issue regarding their orders. Billing Agent – Taking payments, adjusting credits to accounts as needed. Key Accomplishments:• Help to train new associates for the seasonal work• Help supervisor to take problem calls, resolving issues for other agents Show less

Oakbrook Terrace, Il

Served as coordinator for the Client Relations department. Maintained effective and consistent communications with regional offices to proactively ensure client satisfaction. Worked with internal resources to meet client, both existing and new, reporting requirements. Created reports weekly for sales and rentals, customizing reports and distributing to clients on a weekly basis. Updated and maintained CRM tool. Provided written communication to clients as needed. Demonstrated a high-level… Show more Served as coordinator for the Client Relations department. Maintained effective and consistent communications with regional offices to proactively ensure client satisfaction. Worked with internal resources to meet client, both existing and new, reporting requirements. Created reports weekly for sales and rentals, customizing reports and distributing to clients on a weekly basis. Updated and maintained CRM tool. Provided written communication to clients as needed. Demonstrated a high-level of computer literacy, including profiency in office productivity applications. Key Accomplishments: Played active role in creation of training manual for client relations team. Trained new associates joining client relations team. Show less

Associate’S Degree, Aas Of Photography, 3.8

Activities and Societies: Photography Club, Exposed photography exhibit

Computer And Information Sciences And Support Services