Linda Chang Email & Phone Number

London, GB

Greater London, England, United Kingdom

Enhanced customer service skills in a fast-paced environment, improving workflow efficiency for better service delivery.

California, United States

AI Optimization & Analysis: Evaluated and refined AI chatbot responses, ensuring they met accuracy and quality standards. Applied data analysis skills to improve AI performance, providing actionable feedback that enhanced user interactions.Content Review & Strategy: Contributed to the development of more intuitive and responsive AI systems, aligning output.

London Area, United Kingdom

Digital technologies for market research Conducted a comparative analysis using social media data to explore the correlation between GDPs per capita and user engagement on Instagram and Threads. My research revealed a strong positive correlation, suggesting economic stability's influence on social media activity. Digital media market and audience (80/100).

London Area, United Kingdom

Taipei, Taipei City, Taiwan

Content Creation & Management: Led the end-to-end production of over 50 video projects, driving a 100% increase in content output and a 50% boost in YouTube viewership. Developed a structured system for managing digital assets across multiple media formats, ensuring content was easily accessible for future use.Project Coordination: Managed project.

GRADUATED EXHIBITION - - BA Radio and television Event Planning & Execution: Spearheaded the “Rise Up” exhibition, managing all aspects of the event, including budgeting, resource allocation, and vendor coordination. Delivered a high-quality exhibition experience within budget, showcasing student projects across seven diverse spaces.Stakeholder Engagement.

Taiwan

Live-stream Production: Led a team of 20 in the live-streaming and multi-broadcasting of events, achieving a 20% increase in viewership. Oversaw all technical aspects of the broadcasts, ensuring a seamless viewing experience for audiences.Team Leadership & Collaboration: Coordinated with team members to troubleshoot technical issues in real-time.

Taiwan, Taiwan

• created radio work to practice programme planning and editing skills, including two series, a thirtyminuteradio drama and a teenager-focused programme
• designing these shows needed concentration, so I developed a habit of looking at details, andhaving a sense of imagination in the studio.

Master Of Science - Ms, Digital Communication And Media/Multimedia, Distinction

Design Practice in Digital Industry- Digital Product design assignment for ‘SociEase’, a social media app tackling media addiction..

Bachelor Of Arts - Ba, Radio And Television

I hold a bachelor’s degree in radio and television. During my studies, I took courses on digital media production, and program planning.