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Financial Services/Banking ExperienceBanking Professional with over 30 years of experience in Customer Service - Deposit and Loan Operations. Experience includes Department Management/Supervision, Employee trainer, Preparation of Training and Testing Materials, Employee Customer Service Training/Monitoring/Review, Employee Interviews/Reviews, Internal and External Customer Service Specialist, Documentation Review Specialist, Internet Banking Administrator, Statistical Report Preparation, Systems Administration and Testing. Specialties: Supervisory, Customer Service, Trainer, Documentation Review, Systems Testing, Website administration, Social Networking, Singing, Songwriting,August 83 / Spare Parts - Business Owner ExperienceDiverse singer with experience performing in front of large audiences. Past experience/venues inculde singing the National Anthem for Sam Houston Race Park, The Houston Astrodome for Pace Motor sports & at Houston Aeros Hockey Games. Lead singer/Houston Band Spare Parts, for 16 years. Venues include Festivals, Private Parties, Weddings, Restaurants, Live Radio Broadcasts, TV Appearances, Houston's Miller Outdoor Theatre and various clubs in Houston and surrounding areas. Internet Marketing & Web Administration, Band ManagementProject Manager August 83 CD - Music From Bedrooms.
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Owner/PartnerSpare Parts Band-Houston Jan 1993 - Feb 2024Houston, Texas AreaLead vocalist, Promoter, Marketing, Web Administrator
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Web Designer & AdministratorGentle Moon Essentials Jul 2014 - Dec 2016Cypress, TxDesigned, Maintained and reviewed Web pages. Photographed and posted pictures of productsSet up and maintained Online store and PaypalSet up Business Facebook, Twitter and Pinterest accounts
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Lending Assistant/New Accounts - Temporary Part Time PositionAllegiance Bank Texas Aug 2008 - Nov 2012Woodway WestVarious Temporary Contract Positions - Lending Assistant, New Accounts, Operations/Document Review, Scanning -
Artist RelationsGogirlsmusic.Com Nov 2008 - Jul 2011Handled GoGirlsMusic.com membership, renewals & Customer ServiceMaintained New CD Release Blog
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Internet Banking SpecialistSterling Bank May 2006 - Nov 2007Internet Banking Specialist:Reviewed Documentation to setup new Commercial Internet Banking CustomersResponsible for documenting any setups with exception and worked with Treasury Management department to clear them in a timely mannerWrote and maintained changes to Internet Banking Procedures Prepared training materials for Call CenterAssisted Banking Centers with Internet Banking setup or technical questions Tested upgrades for Internet Banking, Bill Pay and Core systemHandled escalated calls from internal and external customers Prepared Internet Banking Statistical Reports on a daily basis -
Call Center Supervisor & TrainerSterling Bank Jun 2005 - May 2006Continuously trained employees on products, procedures, customer service, compliance regulations, telephone Shops & Call Center Level Assessments Observed and evaluated Call Center representatives Handled escalated customer complaints from internal & external customers Prepared and evaluated tests for various levels of Call Center Prepared Call Center Statistical Reports on a daily basis Interviewed new Call Center candidates
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Assistant Vice President -Bookkeeping SupervisorRepublic National Bank Sep 2003 - Jun 2005Supervised employees in CD/IRA, Bookkeeping, Research, Customer Service and Fraud Detect DepartmentsInterviewed new hire candidates for departmentPrepared Queries for statistical reportsTrained employees at all locations on bank compliance, customer service and Jack Henry systemResponsible for making changes to Bank website through Jack HenryAssisted New Accounts with revising forms and procedure manualsTested yearly Jack Henry system UpgradesAnswered internal and external customer inquiries, requests or complaintsProcessed levies, freezes garnishments subpoenas and citations
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Call Center Supervisor/TrainerSterling Bank 1998 - 2002Continuously trained employees on products, procedures, customer service, compliance regulations, telephone Shops & Call Center Level AssessmentsObserved and evaluated Call Center representativesHandled escalated customer complaints from internal & external customersPrepared and evaluated tests for various levels of Call Center Prepared Call Center Statistical Reports on a daily basisInterviewed new Call Center candidates
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Lending AssistantChasewood Bank 1995 - 1997
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New Accounts & Loan AssistantSterling Bank Jan 1990 - Feb 1994Houston, Texas Area
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New AccountsTexas Commerce Bank -Inwood Jul 1980 - Jan 1990Houston, Texas Area
Linda Lambert Skills
Linda Lambert Education Details
Frequently Asked Questions about Linda Lambert
What is Linda Lambert's role at the current company?
Linda Lambert's current role is Banking Professional with experience in Employee training and Customer Relations.
What is Linda Lambert's email address?
Linda Lambert's email address is ll****@****sic.com
What is Linda Lambert's direct phone number?
Linda Lambert's direct phone number is +128141*****
What schools did Linda Lambert attend?
Linda Lambert attended Lone Star College.
What are some of Linda Lambert's interests?
Linda Lambert has interest in Networking, Social Services, Children, Web Design, Cooking, Education, Poverty Alleviation, Singing, Animal Welfare, Photography Cooking.
What skills is Linda Lambert known for?
Linda Lambert has skills like Banking, Loans, Social Networking, Customer Service, Training And Development, Internet Banking, Training, Customer Relations, Management, Procedure Development, Procedure Manuals, Customer Support.
Not the Linda Lambert you were looking for?
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Linda Lambert
Santa Rosa, Ca2csueastbay.edu, lambertleadership.org4 +170732XXXXX
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Linda Minden
St Louis, Mo3sbcglobal.net, ngc.com, usps.gov4 +131439XXXXX
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33com.com, cisco.com, cisco.com5 +140894XXXXX
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Linda Lambert
Blacksburg, Va2vermont.gov, vt.edu2 +154039XXXXX
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Linda Lambert
Associate Director Of The Business Technology Learning Center, Heartland Community CollegePontiac, Il1heartland.edu
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