Linda Clifford Email & Phone Number

Cork, Ireland

County Cork, Ireland

Dublin, Ireland

• Manage a team of talented benefit specialists, project managers and vendors responsible for the operational and strategic delivery of Google's cutting-edge benefit programs and systems across 37 countries in EMEA..
• Drive identification, assessment and execution of ongoing process improvement opportunities in terms of user experience, quality and productivity across all benefit offerings to… Show more
• Drive identification, assessment and execution of ongoing process improvement opportunities in terms of user experience, quality and productivity across all benefit offerings to ensure optimal service delivery and an.
• Manage the design and implementation of benefit programs, including driving RFI and RFP processes, for traditional and innovative benefits.
• Project managed the implementation of the Darwin Benefit Management System and partnered with Accenture to deliver Total Rewards statements across EMEA. Apply a strategic approach to efficiently manage vendors in order.
• Ensure benefits are best in class and are compliant with local legislation e.g. Lifetime Community Rating, Benefit-in-Kind taxation.

Dublin

• Part of a cross-functional team who pioneered the EMEA strategy for our contingent workforce (temps, vendors, contractors – TVC’s).
• Led a managed service vendor team to deliver a high standard of program delivery and pushed for continuous improvement. Created and monitored SLAs and KPIs and implemented a follow-the-sun model resulting in less than.
• Partnered with Real Estate, Corporate Engineering, Legal, Security… Show more
• Partnered with Real Estate, Corporate Engineering, Legal, Security Operations and other Google teams to ensure a robust and secure infrastructure of corporate entities, facilities and tools to support outsourced.
• Replaced the need for staffing and hiring manager involvement in temporary recruitment postings, resulting in 18% increase in efficiency. Delivered 33% increase in efficiency for EMEA HR team. Show less

Dublin, Ireland

• Managed team of ~20 supporting recruitment processes; interview scheduling, candidate travel, expense reimbursement, job posting, CV screening.
• Transformed under-performing team by creating and sustaining a positive team environment and maximising individual and team performance.
• Vastly improved key SLA adherence
• Outsourced work to other departments and vendors to focus on expanding service delivery and to ensure effective resource utilisation and enhanced experience.
• … Show more
• Recruited and trained a team in Singapore to serve APAC staffing market. Show less

Dublin

• Responsible for a set of processes and systems, delivering operational excellence and implementing HR shared service delivery solutions across EMEA.
• Drove standardisation, efficiency and continuous improvement of various employee lifecycle processes - onboarding, mobility, payroll, benefits, transfers, exits, adhering to strict metrics, SLAs and KPIs.
• Managed a broad spectrum of tier 1 and 2 employee queries through a systematic approach complying with policies, local employment… Show more
• Managed a broad spectrum of tier 1 and 2 employee queries through a systematic approach complying with policies, local employment laws and best practices. Anticipated and addressed employee needs before they were raised.
• Assisted HRBP team with data analysis and reporting solutions, sensitive employee relations’ issues and the planning and rollout of HR programs and projects.
• Project managed the implementation of an online document management system for EMEA. Removed manually intensive administration, streamlined processes, gave tighter access and regulatory compliance. It also enabled cost.

• Sourced and attracted the highest quality and diverse talent through markets/industry mapping, networking, sourcing, direct approach, referrals and university relations by building a compelling attraction and.
• Managed and influenced relationships masterfully to drive results across a complex regional and functional matrix while effectively communicating all critical dimensions of hiring plans with global leadership teams and.
• Ensured all… Show more
• Ensured all targets were met, often surpassing time-to-hire and offer-accept targets.
• Created a global candidate experience survey “Vox Pop”. Cited by Burchell and Robin in “The Great Workplace: How to Build It, How to Keep It, and Why It Matters” and the “Great Place to Work Institute” as a best.

Dublin

• Coordinated high volume phone/onsite interviews and candidate travel. Provided high levels of customer service to ensure positive candidate experience.
• Analysed, interpreted and consolidated data - requisition activity, interview cancellations and interviewer latency to draw insights to make the process more efficient.
• Utilised innovative tools and resources to source untapped talent. Engaged with passive candidates and help them connect with roles, projects and opportunities.

Cork, Ireland

• Delivered a number of projects of strategic value to the HR team relating to HR policies, recruitment, L&D, health and safety and the “Great Place to Work” benchmark reports.

B.Comm, Bachelors Of Commerce, 1.1

Msc, Human Resources, 2.1