Linda D. Email & Phone Number

Brookfield, Il, Us

As the Deputy Village Clerk, I provide clerical, record keeping and administrative functions to the Village Clerk, village staff, and the village’s elected officials. * Assists in the management of all Village Clerk's Office services and activities; administers policies and procedures; makes recommendations to the Village Clerk concerning management issues and actions.* Processes, indexes, files and retrieves official Village documents, records and archives including ordinances… Show more As the Deputy Village Clerk, I provide clerical, record keeping and administrative functions to the Village Clerk, village staff, and the village’s elected officials. * Assists in the management of all Village Clerk's Office services and activities; administers policies and procedures; makes recommendations to the Village Clerk concerning management issues and actions.* Processes, indexes, files and retrieves official Village documents, records and archives including ordinances, resolutions, contracts, bonds, agreements, deeds, insurance documents and meeting minutes; certify copies as required;* Attends Village Board of Trustees meetings including Study Sessions; prepares agendas and minutes as directed by the Village Clerk for Board and Commission meetings, public hearings and work or study sessions;* Respond to requests for information from the public, other municipalities, state officials, or state and federal legislative offices; serves as a notary of the public;* Acts as liaison between the Village Clerk's Office and all departments regarding legal documents, agenda items and other related items. Show less

Collaborated with staff to implement work processes and procedures which enhance our customer service for Village Hall and the community at large. Worked with village staff to identify and execute solutions to end-user concerns and technology challenges.* Accountable for inventory maintenance and allocation of village-owned equipment. * Planed, prioritized, assigned and coordinated the work of department staff for timely and appropriate completion; monitored work flow and response… Show more Collaborated with staff to implement work processes and procedures which enhance our customer service for Village Hall and the community at large. Worked with village staff to identify and execute solutions to end-user concerns and technology challenges.* Accountable for inventory maintenance and allocation of village-owned equipment. * Planed, prioritized, assigned and coordinated the work of department staff for timely and appropriate completion; monitored work flow and response times for reporting and bench marking; reviewed, evaluated and recommended improvements in work methods and procedures.* Collected and organized financial and performance data for preparing reports and compiling annual budget requests across departments. * Worked with Village staff to identify end-user concerns and technology challenges. Developed documentation and provided end-user training where appropriate. Show less

Oak Park, Il

As Executive Secretary for Development Customer Services, I streamlined Village Hall processes through direct administrative support for the Director of Development Customer Services and the four department divisions, enhancing customer service through improving business processes to expedite response times and resolutions for both internal staff and the public. Key Projects: * Oak Park Sculpture Walk ManagerManagement of all project aspects of the Oak Park Sculpture Walk… Show more As Executive Secretary for Development Customer Services, I streamlined Village Hall processes through direct administrative support for the Director of Development Customer Services and the four department divisions, enhancing customer service through improving business processes to expedite response times and resolutions for both internal staff and the public. Key Projects: * Oak Park Sculpture Walk ManagerManagement of all project aspects of the Oak Park Sculpture Walk, including initiating the call for art, liaison for participating artists and event vendors, creating and coordinating marketing materials, onsite installation and removal of sculpture, and budget management. Key to this role is the ability to work across intergovernmental agencies with the Oak Park Park District as well as across internal Village departments to ensure the safety of the artwork, the public, and the park.* CityView Software Implementation CoordinatorCoordinator for the implementation team of the Village’s new community online portal. I managed team training and testing sessions with Canadian vendor, including onsite and virtual logistics, technology setup, and documentation. I monitored project workflows and tasks and communicated deadline targets and subsequent actions to the team to keep the project on track.*Microsoft Word and Excel TrainingRecognizing staff was challenged with basic word and excel experience, I proposed and implemented in-house training for staff. Key to this success was researching training vendors, room set up and technology logistics, and scheduling sessions for 50 attendees over four days of training. Show less

Greater Chicago Area

As the Certification Coordinator, I was responsible for all candidate components and quality insurance processes relating to credentialing and certification.Key Projects:* Certification Website MaintenanceWith nine certification exams and open testing dates, ensuring accurate and appropriate communication of current credentialing policies and procedures to exam candidates and the public is vital. I was responsible for updating the Certification web pages with testing… Show more As the Certification Coordinator, I was responsible for all candidate components and quality insurance processes relating to credentialing and certification.Key Projects:* Certification Website MaintenanceWith nine certification exams and open testing dates, ensuring accurate and appropriate communication of current credentialing policies and procedures to exam candidates and the public is vital. I was responsible for updating the Certification web pages with testing information, test center guidelines, and general policies and procedures. Key to this was collaborating with the marketing team in the planning and execution of critical credentialing materials and communications.* Production of Quarterly School Assessment ReportsOver 300 HIM programs monitor their programs success to stay in compliance with CAHIIM accreditation requirements for their health information credential programs. In an effort to assure academic quality in these HIM programs, I was responsible for working with a third-party vendor to produce and disseminate quarterly graduation reports with participating HIM programs and CAHIIM.* Liaison to the Commission on Certification Supported strategic initiatives to develop credentialing and eligibility policies as well as maintenance and renewal criteria for credentials to ensure the integrity of AHIMA’s credentialing process. Show less

Chicago

Provided academic support to the 300+ HIIM college programs currently associated with AHIMA,.Key Responsibilities:* Managed long-term projects of AHIMA’s Academic Services department including faculty recruitment and education campaigns, website content, profession advancement and support, and marketing communication plan development and execution.* Developed and improved HIM faculty resources to enhance the educator member experience including private online communities of… Show more Provided academic support to the 300+ HIIM college programs currently associated with AHIMA,.Key Responsibilities:* Managed long-term projects of AHIMA’s Academic Services department including faculty recruitment and education campaigns, website content, profession advancement and support, and marketing communication plan development and execution.* Developed and improved HIM faculty resources to enhance the educator member experience including private online communities of practice, AHIMA CourseShare web portal, AHIMA Faculty Resources website, educator e-newsletter, and annual educator symposium.* Engaged academic community in a variety of assessment methods including surveys and interviews to gauge the receptiveness of faculty for AHIMA generated activities that affect the academic community and the association’s revenue.* Oversaw onsite intern experience.* Served as the academic liaison to cross functional team projects that have an academic aspect and was the main point of contact for Academic Service requests from customer service providing continuity to the academic community. Show less

As direct support for the Chief Operating Officer, Chief Financial Officer, and Senior Vice President of HIM Product & Services, my role bridged the operations and educational components of the association.* Assisted the association’s Education Department by ensuring the educational resources were current and of high value to our education community; served as academic support for the Council on Excellence in Education (CEE) for workgroup activities.* Supported the association’s… Show more As direct support for the Chief Operating Officer, Chief Financial Officer, and Senior Vice President of HIM Product & Services, my role bridged the operations and educational components of the association.* Assisted the association’s Education Department by ensuring the educational resources were current and of high value to our education community; served as academic support for the Council on Excellence in Education (CEE) for workgroup activities.* Supported the association’s Foundation division with grant research, fundraising and educational scholarship opportunities.* Participated in special task forces, including managing the ICD-10 Academy registration and certification process and implementing the association’s web meeting solution.* Departmental support through budget management, expense report submissions, travel coordination, heavy calendar and email maintenance, correspondence, and special projects.* Extensive hands-on meeting setup and logistical coordination, and preparation of high-level presentations and materials for both in person and virtual meetings. Show less

* Direct support of Executive Vice President of Sales, Vice President of Retail, regional retail directors and store managers.* Management of the new store opening process, ensuring all operational functions were complete and on time.* Responsible for store lease maintenance and internal communication of real estate goals.* Departmental support through expense report submissions, presentation preparation, international and domestic travel coordination, management of annual national… Show more * Direct support of Executive Vice President of Sales, Vice President of Retail, regional retail directors and store managers.* Management of the new store opening process, ensuring all operational functions were complete and on time.* Responsible for store lease maintenance and internal communication of real estate goals.* Departmental support through expense report submissions, presentation preparation, international and domestic travel coordination, management of annual national sales meeting, calendar maintenance, correspondence, and phone coverage. Show less

* Direct administrative support to two Principals and senior management.* Preparation and production of investment materials including: investment summaries, company overview books, investment committee books, quarterly acquisition criteria, presentations and proposals, and follow-up material distribution.* Office support through expense calculation, travel coordination, calendar maintenance, correspondence, and phone coverage.

* Complete processing of sales orders from the National Sales Representatives.* Marketing meeting coordination, including facility contracting and correspondence, material preparation, invitations and reservations.* Maintain sales and marketing departmental support through commission calculation, Outlook contact maintenance, correspondence, phone coverage, vendor relations and supplies.* Marketing material preparation and distribution. * Updating and maintenance of filing system.

Maae, Art Education

Master of Arts in Art Education. My thesis research explored how art programs facilitate meaningful art-making experiences for the midlife.

Bachelor Of Arts, Fine Art

Activities and Societies: Gamma Phi Beta, Kappa Phi Omega, WBIM, Dance Company