Entrepreneurial consultant and leader with 30+ years demonstrating success in areas including developing domestic and international HR/learning & development strategies, leadership/employee talent development, excellence in operational assessment and execution of strategic solutions, effective communications/messaging, and supplemental employee assistance programs (EAPs) for Fortune 50/Fortune 500 companies – MetLife, JetBlue, CVS, Staples, Whole Foods, Universal Health Services, FM Global, iHeart Media, Arm & Hammer, and others. Record of being a successful leader by developing high performance teams through talent identification, resulting in increased target performance metrics (productivity, sales, increased profit margin driven, etc.), and customer focused culture leading to 97% client retention rate. Outstanding relationship builder and problem-solver with service-oriented mindset. as well as successes in rebuilding organizations operationally from a strategic and solutions focused perspective. Bachelor’s Degree in Business/ Communications; Master in Social Work Degree (licensed); early in-house experience in media space.STRENGTHS –Operations expert: Strategy identification/planning and swift executionLeadership: Visionary, Astute Problem Solver, Creating High Performance TeamsLeadership and management mentoringMotivational CoachingCustomer Service/Relationship Focus/Client Retention Effective communications and messaging
Listed skills include Leadership, Training, Entrepreneurship, Management, and 33 others.