Linda Jacobs

Linda Jacobs Email and Phone Number

Actively Seeking Program Management | Product Development | Engineering Management Opportunities
Linda Jacobs's Location
Miami-Fort Lauderdale Area, United States
Linda Jacobs's Contact Details

Linda Jacobs work email

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About Linda Jacobs

Dynamic, results-oriented Product/Program Management professional highly adept at driving product development efforts for commercial launch in the wireless industry for 15 years. Proven ability in managing multiple projects and cross-functional teams nationally and globally. Contributor to roadmap and product definition as well as risk evaluation. Skilled at process evaluation and change implementation for increased efficiency while maintaining quality. Strong interpersonal and communication skills with ability to motivate and create team environment.Achievements:✔Oversaw software development of 37 different handset models across manufacturers, technologies and carriers✔Created functional specifications to realize a unique brand look and feel✔Managed Quality Assurance Department of 20-24 people ensuring testing design completeness for product quality✔Reduced internal product testing cycle by 50% by standardizing functional requirements and restructuring Quality Assurance team ✔Developed and maintained technical relationship with handset manufacturers (Motorola, Nokia, Kyocera, Samsung, LG, etc.), Tier I and Tier II carrier testing labs (ATT, Verizon, US Cellular, etc.) and SIM manufacturer (Gemalto)I create and maintain relationships and drive teams. If you need a layer between the business and technical, helping these 2 different worlds speak the same language for a common goal, I'm the one! Please contact me at ljacobs3371@gmail.com or send me a message through LinkedIn.

Linda Jacobs's Current Company Details

Actively Seeking Program Management | Product Development | Engineering Management Opportunities
Linda Jacobs Work Experience Details
  • Royal Caribbean Cruises Ltd.
    Fidelio/Oracle Lab Project Manager
    Royal Caribbean Cruises Ltd. 2015 - 2016
    Miramar, Fl
    As a contractor, responsible for 10 Fidelio labs to ensure operational continuity and maximize throughput for quality shipboard system/application deployments. Managed a team of engineers to install/reconfigure systems/applications and maintain the labs to ensure proficiency for the testing teams.
  • Brightstar Corp.
    Project Manager, Legal
    Brightstar Corp. 2014 - 2015
    Miami, Fl
    As a contractor, worked on various work streams to create as well as optimize processes within the HR (Annual Evaluation, Executive Hiring) and Finance (Risk Assessment, Lean Organization) Departments to promote consistency and efficiency throughout the organization.
  • Tracfone Wireless - Largest Prepaid Wireless Company In The Us
    Director, Business Development - Lifeline Services
    Tracfone Wireless - Largest Prepaid Wireless Company In The Us 2010 - 2013
    Spearheaded internal development projects in order to increase acquisition, create competition within the marketplace and/or comply with Federal Communications Commission (FCC) rules. Managed affiliate account relationships.• Launched Refer a Friend program which increased subscriber count 120K, or 3%, in 2012 with a cost per gross addition (CPGA) 38% lower than standard campaign efforts.• Implemented Broadband Pilot program in order to provide FCC with valuable data for implementing a long-term broadband offer for low-income individuals. • Increased subscriber revenue by up to 40% through Broadband initiative as well as provided business intelligence into customer spending habits for future offers.• Drove retail presence of Safelink product through Citgo account with 2000+ locations nationwide• Created development prioritization process in order to increase strategic visibility amongst competing team members and consequently facilitating team environment
  • Tracfone Wireless
    Director, Program Management
    Tracfone Wireless 2009 - 2010
    Miami/Fort Lauderdale Area
    Drove all aspects of Project Lifecycle from Initiation Phase through Planning, Execution and Closing. • Successfully launched Privacy Law Compliance project affecting all channels and brands in order to comply with new requirements as mandated by the FCC• Championed a Directory Assistance project to provide an annual cost savings in excess of $10M• Led a Multi-call initiative to ensure increased revenue for airtime usage • Created Systems Overview for Project Management Office personnel to enhance knowledge and become more effective in coordinating project rollouts
  • Tracfone Wireless
    Director, Engineering - Product Cycle And Quality
    Tracfone Wireless 2007 - 2009
    Accountable for all aspects of handset and Subscriber Identity Module (SIM) technical approval process. Directed Development and Quality Assurance (QA) teams through product design, development, testing, implementation and training. Primary technical account manager to handset and SIM teams nationally and internationally to ensure company priorities are met and quality achieved.• Successfully launched 37 different handset models across 5 different manufacturers and multiple carriers throughout career in Engineering, including first digital handsets across technologies and first data-capable handsets. • Successfully implemented first SIM profile, followed by numerous iterations across SIM manufacturers in accordance with carrier rules and settings• Managed QA team of 20+ testers, facilitating communication between QA and development teams regarding new development and features to ensure testing design completeness for product quality. • Reduced internal product testing cycle by 50% by creating/standardizing functional requirements for handset manufacturers and restructuring QA team to accommodate higher volumes for testing.
  • Tracfone Wireless
    Engineering Program Manager
    Tracfone Wireless 2003 - 2007
    Managed all handset and SIM development projects from design and development through testing efforts. Worked closely with Project Management Office to understand product portfolio needs and managed internal and external resources to meet those goals. Primary technical resource for defect resolution during Engineering approval process to ensure product quality.
  • Tracfone Wireless
    Engineering Project Manager
    Tracfone Wireless 2000 - 2003
    Responsible for planning, resource allocation, process compliance, risk management and quality assurance of handset development. Key contributor in taking technology from analog to digital offering.
  • Tracfone Wireless, Inc.
    Corporate Trainer
    Tracfone Wireless, Inc. 1999 - 2000
    Conducted professional development training for employees at all levels of the organization as well as customer service training and product training for Call Center Representatives.

Linda Jacobs Skills

Wireless Telecommunications Product Management Mobile Devices Cross Functional Team Leadership Vendor Management Program Management Mobile Technology Integration Product Development Project Management Product Launch Process Improvement Business Development Testing Strategy Quality Assurance Management Wireless Technologies Account Management Customer Relationship Management

Linda Jacobs Education Details

Frequently Asked Questions about Linda Jacobs

What is Linda Jacobs's role at the current company?

Linda Jacobs's current role is Actively Seeking Program Management | Product Development | Engineering Management Opportunities.

What is Linda Jacobs's email address?

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What is Linda Jacobs's direct phone number?

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What schools did Linda Jacobs attend?

Linda Jacobs attended West Chester University Of Pennsylvania.

What are some of Linda Jacobs's interests?

Linda Jacobs has interest in Children, Environment, Poverty Alleviation, Science And Technology, Disaster And Humanitarian Relief, Animal Welfare, Arts And Culture, Health.

What skills is Linda Jacobs known for?

Linda Jacobs has skills like Wireless, Telecommunications, Product Management, Mobile Devices, Cross Functional Team Leadership, Vendor Management, Program Management, Mobile Technology, Integration, Product Development, Project Management, Product Launch.

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