Linda M. Muñoz Sphr Cbp Email & Phone Number

Florida, United States

Estero, Fl, Us

Ensured the smooth and compliant administration of both union and non-union employee benefits programs, aligning with organizational goals and practices. Oversaw the thorough review, development, and implementation of benefits programs for over 20,000 US-based employees. Collaborated on global benefits programming and strategies for around 7,000 employees across 13 countries, maintaining strong relationships with global benefit consultants.Developed and directed a global RFP for benefits consulting, consolidating both US and international consultants into a single global partner, resulting in significant cost savings and enhanced oversight of global benefits. Initiated a comprehensive inventory of global benefits, developed strategies and philosophies, and established governance frameworks and compliance reviews.Successfully transitioned benefits programs from a fiscal to a calendar year cycle, improving administration, compliance, and employee benefits selection while ensuring IRS compliance and minimizing financial impact. Managed a pension risk mitigation review to explore the feasibility of reducing financial liability and administrative burden through a lift-out process of existing and future annuitized participants.

Tampa, Fl, Us

Attracted and retained high-performing team members for a rapidly growing organization, increasing scope of work to attract, engage, and retain talent. Directed benefits, ADA/leave of absence, and employee health functions, including health and retirement plans, on-site childcare center, and employee medical clinic. Managed all rewards, recognition, and incentive programs. Supervised and coached a team of 35+ HR and employee health professionals. Monitored and controlled $95M+ budgets covering health and welfare benefits, education assistance, childcare, rewards and recognition, occupational health, and employee medical clinic. Assessed programs for process and system improvements.

Oversaw benefits activities for 2 community colleges, including wellness initiatives, benefits teams, and governance committees. Gained valuable experience with unions through contract negotiations and interpersonal interactions. Ensured union contract requirements were met, crafted formal communication tools and education, and recommended new plan structure for medical benefits, resulting in significant cost savings. Educated benefits committee on impact of Affordable Care Act on college’s medical plans and implemented first ever committee training to ensure fiduciary competency. Recommended medical plan and carrier change, resulting in exponential cost savings of $1.5M in first year with anticipated savings up to $5M.

Atlanta, Ga, Us

Led East Central Division benefits and human resources operations, including performance management, compensation and payroll administration, applicant tracking systems, employee relations, recruitment, and team leadership. Introduced new initiatives, innovative ideas, and out-of-the-box thinking to facilitate growth and creativity. Served as key member of nationwide diversity taskforce overseeing diversity initiatives and diversity training modules. Served as member of National Certified Diversity Trainer cadre for entire organization. Cultivated lasting business relationships with professionals of all levels through engagement, communications, and interactions. Selected and launched new systems across HR functions, including new payroll system, new applicant tracking system, and new HRIS system. Served on team tasked with onboarding bootcamp development which required new hires across Division to attend first week at headquarters with no distractions; quicker organizational assimilation resulted in increasing effectiveness and efficiencies of new employees.

Bachelor Of Science - Bs, Organizational Behavior / Applied Psychology

Master’S Certificate In Human Resource Management

Associate Of Arts - Aa, Business Studies