Linda M. Williams Email & Phone Number

Phoenix, Arizona Area

Expert consultant and technical writer for the financial services industry. Regulatory compliance is an important aspect for a mortgage company. For many companies, employing a full-time compliance officer is not practical, but if a CFPB audit found them out of compliance, the fines and penalties could put them out of business . I offer my services on a contract basis to provide mortgage companies the ability to have a compliance expert without the high cost. My services are not legal advice, but industry expert assistance to prepare your company for a compliant process. Improving your ability to survive and thrive in a post Dodd-Frank Act era.Services available include:• Risk Management Audit Reviews• Technical Writer Services *Compliance Management System *Process Best Practices *NMLS Prelicensing and CE Courses *Privacy or other Policies *Quality Assurance Plans• Staff Training *Annual AML *Red Flag and Privacy Act *Regulatory Compliance• Mortgage Industry Expert WitnessFor any other compliance or expert assistance, please send a request to start our discussion on your company’s needs. Lindaw1900@gmail.com I look forward to talking with you.

I am responsible for opening and developing Phoenix's south and east valley territories for iServe Residential Lending, LLC. With my expert mortgage loan experience, I look forward to working with my industry partners to provide accurate information with clear communications. In addition, I enjoy working with mortgage loan borrowers to guide them through the mortgage loan process and provide them with an exceptionally positive home buying experience.

Mesa, Az 85203

Started in the Legal Department to assist General Counsel on mortgage company’s legal matters. Responsible for writing the company’s Compliance Management System, and TRID training materials. Manage obtaining and maintaining company state NMLS licensing, branch site audits, consumer complaints, vendor management, and preparing reports for the Board of Directors. Handle company’s targeted internal audits, agency reporting, and other tasks as needed.

Gilbert, Az

Managed compliance with federal and 32 state regulations for manufactured housing origination, GNMA securities servicing, and sub-servicing portfolio. Researched and developed the company’s Compliance Management System. Analyzed and reviewed the company’s processes to improve continuity, compliance, and work flow. Managed Quality Control Analysts and QC software to produce actionable QC reports for management. Developed employee job descriptions to meet compliance procedures. Handled the company’s internal audits, state agency audits, consumer complaints, MERS compliance, vendor management, and technical compliance matters.

National Training Company

Developed the company from a concept to a national NMLS education provider #1400101. Oversaw all operations of the business and set course curriculum. Researched, wrote, and taught mortgage industry courses. Managed online Learning Management System. Developed advertising campaigns and marketing materials. Assisted mortgage companies with compliance and audit issues.

Opened Nevada territory for BNC. Responsible for hiring and supervising Underwriting, Office support, appraisal dept., and Sales staff for state of Nevada. Developed and managed Mortgage Broker and Mortgage Banker wholesale accounts. Assisted and educated loan officers in the packaging of difficult borrower files. Grew the branch to 27 employees and consistent production over $30 million a month with personal production reaching company’s President Circle recognition.

Years of experience in the mortgage industry, mainly in management. 15+ years training mortgage professionals how to succeed. Expert ability to turn around failing offices, and make them productive again. I am effective at increasing market share, and developing effective marketing material and approach. For more information and resume, please email me at lindaw1900@gmail.com

Bsba, Marketing And Management

High School Graduate, Mathematics