Linda Susanto Email & Phone Number

Orange, Ca, Us

Los Angeles, California, United States

Greater Los Angeles Area

• Oversaw up to five high-volume stores including all management and staff; monitored trends, tracked market competition, researched customer metrics and trained/coached staff• Developed and drove store strategy/planning to reach KPIs; analyzed projected growth, traffic, and budget to determine staffing needs and negotiated with senior management

Century City, Ca

• Exceeded sales by 62% by generating $1M in annual revenue; collaborated with senior management to track/report on all activities, including pipeline and performance against quotas• Managed, recruited, and trained 21 team members; promoted six staff to senior positions including successor and developed strategies to reduce loss/wastage • Recipient of Aesop Values Award for the North American territory, demonstrating culture and core values; acquired monthly and quarterly quotas by closing new business through full sales cycle

Venice, Ca

• Directed day-to-day operations including opening and closing procedures; ensured company-wide adherence to policies and guidelines, serving as company representative as required• Increased quarterly sales by over 167% ($490,000) through sales outreach, upselling, and team development; performed store audits, monitored and maintained inventory• Strategized and engaged with executives to drive sales; led hiring and training of new hires and was promoted to assistant manager after three and half months

San Jose, Ca

• Expanded territory by 188% developing and managing key accounts; managed two territories, generating and sourcing qualified leads • Acquired new accounts including Safeway, Kehe, Barnes & Nobles, and Cost Plus World Market; selected as a primary snack vendor for Twitter• Featured on FOX TV, The Wall Street Journal, and the Food Navigator; managed all aspects of the sales cycle, including strategic partner engagement, negotiation, and sale acquisition• Maintained product quality control and order fulfillment; responsible for existing account management, new product rollout, and marketing strategies

Los Angeles, Ca

• Scaled business and opened additional location within two years to serve high-net value clients; acquisitioned new clients and built strategic relationships• Built a booking system with 24/7 customer service support, impacting customer retention by a rate of 90% and expanded margins by 45% by the second year; recruited, hired, and managed staff• Generated a 70% profit margin per client through strategic price increases, inventory management and sourcing, limiting unnecessary discounts/comps, upselling services, cutting low-margin clients, and reducing wastage• Contributed to 100% growth of inside sales revenue within a start-up environment; oversaw all aspects of the sales cycle, including operations and marketing

Bachelor Of Science (B.S.), Economics

Associate Of Arts (A.A.), Fashion Design