• Handled retention of merchants and agents, including managing all concerns• Upsold current and perspective merchants that are expanding their footprint • Managed large association accounts, including a major optical partner• Assisted the CEO and COO with special projects• Presented weekly reports regarding sales and retention numbers to the President • Built mutually beneficial relationships as the chamber liaison for the following

Retention• Responsible for retaining all third year and over membership renewals• Built positive connections between Chamber members• Generated monthly invoices and letters to Chamber members • Lead Chamber Mid-Market Committee• Promoted upcoming events to Chamber membersAnnual Sponsorships • Solidified eleven Member Business Development sponsors• Secured four Board Receptions for $5,000 and over members• Coordinated six President Round Table dinners• Provided ten after hours social networking events for Chamber members• Obtained sponsors for all Mid-Market events • Acquired donations from member organizations for large Chamber events Event Planning• Completed site checks for all booked event venues• Managed speakers and logistics for Mid-Market Committee events • Coordinated registration for over 1,500 events

• Assisted Midwest Marketing Manager with office management duties • Tracked sales numbers and goals for the entire office• Responsible for monthly billing and all membership inquiries