Linda Tai Email & Phone Number

Buffalo, New York, United States

Lead technology teams at M&T Bank, overseeing Consumer & Business Banking Technology, Digital Technology, and Enterprise Architecture & Integration. • Implemented innovative solutions to enhance customer experience and streamline operations.• Spearheaded the development and integration of enterprise architecture, API services, and test management systems.

Washington Dc-Baltimore Area

I lead a high-performing team dedicated to advancing business capabilities and market entry using innovative technology strategies. - Orchestrated cohesive buy-in from diverse senior leaders to devise and execute a modernized enterprise technology blueprint.- Initiated a sweeping digital transformation by migrating large workload to the cloud, leveraging advanced automation frameworks, reusable technology components, and native cloud services. - Engineered recurring savings through efficiency enhancements, process streamlining, and the launch of impactful automation initiatives.- Reformed the CTO organization, assembling a world-class team of professionals, optimizing resource allocation, and nurturing top-tier talent.- Engineered and implemented a hybrid work environment accommodating a diverse workforce.- Established robust policies for data strategy and technical frameworks for AI/ML, laying the foundation for cutting-edge innovation.- Pioneered an Open-Source program, fostering internal and external collaboration for innovative solutions.- Enhanced developer productivity by introducing cloud-native pipelines and policy-driven coding practices, substantially improving efficiency and risk management.- Implemented risk mitigation strategies encompassing zero trust, viability management, and data loss prevention, aligning with a cybersecurity strategy geared towards low-risk tolerance.- Overhauled disaster recovery and business continuity plans, ensuring minimal downtime during critical operational events.In addition, I am a dedicated advocate for Pan-Asian women and LGBTQ+ tech professionals and a public face of Fannie Mae, regularly speaking at conferences and panels on topics such as fintech, digital transformation, and strategic innovation.

New York City Metropolitan Area

In this global role, I spearheaded the comprehensive technology strategy, directing a diverse team of multinational engineers and managing a large technology budget. My remit spanned across APAC, Europe, and India, driving impactful initiatives and orchestrating transformative changes in infrastructure and technology solutions. The role allowed me to leverage my expertise in engineering, architecture, and strategic leadership to drive significant technological advancements and business outcomes within a multinational landscape.Highlights of Achievements:- Orchestrated a Private Cloud deployment, resulting in large savings and reducing infrastructure provisioning timelines by up to six months.- Managed BOA assets with 99% accuracy in data quality through the successful delivery of a configuration management system.- Lead infrastructure modernization efforts, leveraging software-defined technologies and robotic process automation (RPA) within an ITIL framework.- Streamlined infrastructure provisioning by re-engineering the private end-to-end cloud, slashing timescales from months to days via innovative pre-stack and rack models and automated processes.- Pioneered cutting-edge systems for predicting and eliminating IT operational inefficiencies, implementing Software-Defined Networking (SDN) to drive automation and boost efficiency by half.- Introduced Database as a Service(DBaaS) to the CTO organization, creating a robust data platform supporting internal and external data consumer communities.- Established an authoritative technology organization for Authoritative Data Sources in eight months.- Advocate for a Lean Start-up approach, integrating open, innovative strategies like crowdsourcing to explore and test new operational methodologies.- Restructured the team by fostering multidisciplinary skills, instilling agile methodologies, promoting data-driven decision-making, and supporting organizational rebuilding efforts.

Greater New York City Area

Advanced over a two-decade tenure from a technical individual contributor to the role of Managing Director. Reporting directly to the MD of Technology, I oversaw and led a diverse team of professionals across APAC, Europe, and India.Throughout my journey, I transitioned from a technical role to a leadership position, actively contributing to the strategic growth and successful execution of transformative projects. My experience encompasses not only technical proficiency but also a comprehensive understanding of business needs and aligning t with robust IT strategies.Key Achievements:- Guided multiple infrastructure-driven projects and deliverables across critical divisions: Investment Management, Firmwide Division, Global Investment Research, and Banking Technology. Led the design and build-out of the infrastructure for the Wealth Management client website and gs.com.- Played a pivotal role in enterprise architecture development and IT strategic planning, ensuring alignment with business objectives. Collaborated closely with stakeholders to align strategies while utilizing hands-on IT experience in the end-to-end planning, development, and operations of IT functions.

Master Of Science (Ms), Mathematics And Computer Science

Master Of Arts (Ma), Music

Artificial Intelligence And Data Science For Leaders Program