Linda Tran work email
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Linda Tran personal email
Expert in creating memorable experiences and managing crisis for guests in food & beverage, hotel operations, event planning, and sales & marketing. Passionate training manager with an extensive background in discovering, developing, and mentoring talents.Professional graduate from the University of Denver with a Bachelor of Science in Business Administration in Hospitality Management and a Bachelor of Arts in Psychology.
Renaissance Hotels
View- Website:
- renhotels.com
- Employees:
- 3877
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Senior Event ManagerRenaissance HotelsTexas, United States
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Event ManagerRenaissance Hotels Nov 2023 - PresentPlano, Texas, United StatesRenaissance Dallas at Plano Legacy West• 2023 Hotel of the Year - North America - Premium Distinctive Brands• Top 10% Performing Leader for Q2 2024 Company-Wide• Leader of the Quarter Q3 2024 • Leader of the Quarter Nominee for Q2 2024• Generated over $1.1M revenue for hotel's largest event since the hotel's opening• #3 in ESS for all Renaissance Brands 2023• #2 in ESS for all Marriott Brands in Texas 2023
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Event ManagerRenaissance Hotels Jul 2022 - Oct 2023Atlanta, Georgia, United StatesRenaissance Atlanta Waverly Hotel & Convention Center• Maintained 100% ESS score for all individual Event Planning Categories• #3 Intent to Recommend for Event Satisfaction within Marriott's Convention & Resort Network• #4 in Event Planning Services within Marriott's Convention & Resort Network• #1 in ESS with a year end score of 90.5 for 2022• #9 Intent to Recommend for Overall Hotel• R Star Leader Nominee for Q1 2023
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Rooms Operations Manager - Osr 2.0Marriott International Jan 2022 - Jul 2022• Deployed on assignments to provide managerial support to hotels in critical need across the United States and Canada• Assisted in transitioning hotels from corporate managed to franchise• Knowledgeable in multiple brands, systems, and union staffing models• Completed assignments: - Sheraton New York Time Square- Renaissance Atlanta Waverly Hotel & Convention Center- Marriott Orlando World Center- Denver Westin Downtown -
Welcome Office ManagerW Hotels Nov 2019 - Jan 2022Atlanta, Georgia, United StatesW Atlanta - Downtown• Became Top 15 W Hotels Worldwide • Front Office recruiter and trainer for over 25 talent members increasing Staff Service from 45.50 to 67.50• Certified drug test administrator• Instructor for W Orientation and W Service Foundations• Increased Check-In Experience scores from 56.2 to 70.7• Upsell Property Champion generating over $75,500 in room revenue • Created an amenity process increasing W Insider scores from 33.3 to 64.0• Increased W/W scores from 38.5 to 55.0• Marriott Bonvoy Property Champion increasing Elite Appreciation scores from 50.0 to 63.4• Recreated Welcome’s daily shift checklists improving Overall Satisfaction scores from 56.2 to 66.7 -
Rooms Operations Voyager - ManagerRenaissance Hotels Jul 2018 - Nov 2019Dallas, Texas, United StatesRenaissance Dallas Hotel• Reception/Front Office (Feb 2019 - Nov 2019)- Became Top 8 in the Renaissance Brand Worldwide- Increase TripAdvisor ranking from #44 to #9 Hotel in Dallas- Increase Intent to Recommend from 63.2 to 74.0• Style/Housekeeping (Jul 2018 - Jan 2019)- Your Choice Loyalty Program Champion for Style Department- Increase Room Cleanliness from 74.6 to 81.6 - Increase Room Overall score 53.7 to 70.9
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Strike Task Force ManagerMarriott International Oct 2018 - Dec 2018San Francisco, California, United StatesSan Francisco Marriott Union Square• Front Office Crisis Management • Task Force Ambassador - Onboarding/Trainer for Front Office Task Force• B&F Shift Supervisor for Bin480 Restaurant• Assisted in room inspections for Housekeeping• Provided support for Human Resources in managing Temp Agencies
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Front Desk AgentHalcyon, A Hotel In Cherry Creek Apr 2018 - Jun 2018Denver, Colorado, United StatesIncreased TripAdvisor ranking from #4 to #1 Hotel in Denver -
Front Desk AgentMarriott International Dec 2017 - Jun 2018Golden, Colorado, United StatesDenver Marriott West
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Front Desk Agent & Certified TrainerMarriott International Sep 2016 - Nov 2017Denver, Colorado, United StatesDenver Marriott City Center • Awarded “Spirit to Serve” recognition within the 1st month of employment
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Front Office InternMarriott International Jun 2016 - Aug 2016Denver, Colorado, United StatesDenver Marriott City Center • Management-in-training internship- Front Desk, At Your Service (AYS), & Concierge Lounge- Marriott Rewards Champion: oversaw and increased property's Marriott Rewards enrollment numbers by 75%
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ServerOutback Steakhouse Jan 2017 - Jun 2018Centennial, Colorado, United States -
Head Of Curbside TakeawayOutback Steakhouse Sep 2014 - Jun 2018Centennial, Colorado, United StatesCurbside Takeaway Trainer & SupervisorMaintained 100% accuracy on orders with a 15 minute turn timeWorked closely with management in hiring, developing, and training new hires.Provided support for management in FOH & BOH during peak times
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Dine Rewards PromoterOutback Steakhouse Jan 2015 - Dec 2016Fort Smith, Arkansas, United States• Oversaw the initiation of Dine Rewards• Trained employees for a successful roll-out• Enrolled 150 guests into the new program
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ServerOutback Steakhouse May 2014 - Dec 2015Fort Smith, Arkansas, United States
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Curbside Takeaway Server & TrainerOutback Steakhouse Feb 2013 - May 2014Fort Smith, Arkansas, United StatesTrained 6 Curbside Takeaway Servers
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Cocktail Waitress & TrainerOutback Steakhouse Nov 2012 - Feb 2013Fort Smith, Arkansas, United States
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Lead Hostess & TrainerOutback Steakhouse May 2012 - Oct 2012Fort Smith, Arkansas, United States• Lead Host Stand• Trained 10 host/hostess• Created & managed floor plans
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Student Administrative Assistant & TrainerUniversity Of Denver Oct 2015 - Jun 2018Denver, Colorado, United StatesDepartment of Political Science• Promotional career overview• Professor-to-student ratio analytics -
Student Financial ServicesUniversity Of Denver Oct 2014 - Oct 2015Denver, Colorado, United StatesBursar's Office• Banner• Foreign exchange stipends• Financial Aid disbursements
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Catering Sales & Marketing InternHilton Jun 2017 - Aug 2017Port Of Spain, Trinidad And TobagoHilton Trinidad & Conference Center (418 rooms)• Proforma invoices & barter agreements• Delphi & BEOs• Social media, online travel agency, and brand.com• Priced the property’s amenities by analyzing the competitive market• Regional audit preparations
Linda Tran Skills
Linda Tran Education Details
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Hospitality Administration/Management
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Psychology
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Northside High SchoolHigh School Diploma
Frequently Asked Questions about Linda Tran
What company does Linda Tran work for?
Linda Tran works for Renaissance Hotels
What is Linda Tran's role at the current company?
Linda Tran's current role is Senior Event Manager.
What is Linda Tran's email address?
Linda Tran's email address is li****@****ott.com
What schools did Linda Tran attend?
Linda Tran attended University Of Denver, University Of Denver, Northside High School.
What skills is Linda Tran known for?
Linda Tran has skills like Leadership, Cvent, Training And Development, Restaurant Management, Event Planning, Front Office, Data Analysis, Housekeeping, Customer Satisfaction, Food And Beverage, Banquet Operations, Property Management Systems.
Who are Linda Tran's colleagues?
Linda Tran's colleagues are Shreya Chavan, Iwayan Joniawan, Babar Raza, Everett Paradise, Gerard Squires Jr., Tray H., Valerie Sportsman.
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