In the fast-paced Public Relations Agency model, led and directed the daily routine functions of human resources including recruitment, employee relations, orientation/onboarding, and performance management, and partnered with leadership to understand and execute strategy as it relates to talent need, recruitment, and retention. Established a proven track record of delivering strong leadership, detailed planning, and procedures by consistently demonstrating high-level organizational skills, integrity, professionalism, and confidentiality, and respectfully handling sensitive information with discretion.• Used relationship-building skills to create effective partnerships with leaders and employees that allowed me to lead the daily and routine functions of HR, enforce company policies and procedures, and work with senior leadership to execute.• Streamlined and led the North America Summer Internship program process which resulted in over 60 Interns hired within the required 3-month timeframe.• Created a centralized NA New Hire Orientation/Onboarding process that directly increased employee engagement and minimized the new hire learning curve by 98%.• Managed Professional Development and provided suggestions on topics used for NA training.• Led talent acquisition process, including working with managers to create job descriptions/postings, sourcing, recruitment, interviewing, and hiring. • Partnered with Payroll/Finance to process employee changes.• Increased employee referral knowledge by effective communication and orientation positioning.• Respectfully managed out employees which resulted in 100 percent success with zero legal repercussions.• Fostered cross-functional working relationships by connecting managers with employees to internal job opportunities.• Effectively coached managers on handling challenging employees or situations, and coached employees through difficult peer-to-peer issues as well as direct report employees with managing up guidance.

Provide advice, assistance and follow-up on company policies, procedures, and documentation. Coordinate resolution of specific policy-related and procedural problems and inquiries. Take leadership role with SVP/HR in all matters related to HR issues by assessing situations or problems and independently work toward solutions. Respond to all inquiries regarding HR/administrative matters to ensure agency and client needs are met. Provide ongoing assistance to SVP/HR Director as required. Strong leadership, communication skills both written and verbal. Heavy attention to detail, follow up/follow through skills.

Managed all office administrative services including, mailroom, reception desk, systems and office maintenance. Supervised an administrative staff of eight employees.

Supervised one administrative assistant in addition to providing project based administrative support to PR account teams. Provided office management support to office.

Provided administrative support to PR account teams.