Emily Arthur Email and Phone Number

• Kept detailed client records of earned media placements and media impressions reports• Drafted social media copy, created editorial calendars, and designed corresponding graphics• Assisted in special events as needed; represented the agency as a brand ambassador at all events• Wrote press releases, client news features, and blogs

• Retail jewelry and store credit card sales• Implements and adapts visual merchandising directives• Builds customer relationships to invest in long-term clienteling• Leads associates in key behaviors and monitors ongoing training and tasking

• Primarily supported the President & CEO while also assisting the COO, CDO & staff; daily office administration/management• Liaised with & planned events for Board of Directors and Advisory Council by preparing drafts, non-routine letters and various reports requiring knowledge of methods, policies, and procedures• Operated independently in executives’ absence to ensure smooth operations • Managed multiple executive communications internally and externally• Planned and implemented special events such as Life Changer Breakfast, Staff Training Boot Camp• Maintained organizational records and institutional certifications• Solved technology and equipment issues for all staff• Achieved Summer Internship 2012 to help plan First Annual 5K Action Dash awareness & fundraising event while pursuing undergrad degrees• Created and published monthly internal staff newsletter

• Promoted to Co-Manager May 2014 to oversee children’s floor stocking & merchandising as a result of consistently meet established sales goals, providing excellent customer service• Supervised 4 employees per shift • Conducted K-12 community outreach; book drives & story times• Planned and executed social media marketing campaigns, bi-weekly story times, birthday parties, author signings, and other special events• Trained new employees for specialization on the children’s floor• Frequent communication with District Manager and Regional Vice President to uphold branding goals and achieve corporate objectives

• Consistently met established sales goals, providing excellent customer service• Assisted customers in-store and with online orders• Received and distributed inventory

• AmeriCorps year of national service• Conducted hi-tech vision screenings for preschool-aged children in all 67 counties of Alabama• Obtained advanced-level IRS certification and ran income-tax preparation services for low-income individuals and families• Served as the site coordinator for the Huntsville section of CollegeFirst, an initiative that provides AP enrichment programs for high school students• Fulfilled assorted data entry, analytic, administrative, and fundraising tasks• Recruitment and training of volunteers for various roles

• Wrote call scripts for donor calls and participant recruitment• Distributed marketing materials• Worked closely with volunteer coordinators to organize and delegate responsibilities• Advanced the development and execution of Action Ministries' First Annual Action Dash 5k

• Performed general office duties, research, and proofreading• Designed and led focus groups for re-branding the adult education program• Assisted with special event preparation such as Homecoming and Parents' Weekend

• 24/7 help desk; package receiving and delivery; quick-response customer service

• Worked one-on-one or in small groups with fellow students at Samford University• Tutored on subjects such as general editing, grammar and mechanics skills, and assistance with all the drafting stages of both papers and public speeches • Established personal connections with each of the students we helped in order to develop long-term learning relationships• Focused tutoring philosophy and practice on the idea of "To make better writers, not better papers", based on the framework of Steve North• Led personalized workshops on reducing and managing public speaking anxiety

• Constituent services• Data entry, answering phones, assisting in the grant writing process

• Receptionist services, answering phones, scheduling appointments, membership sales

• Lifeguarding, high elements belaying, operational support