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Linda Y. Email & Phone Number

Customer Service Account Manager, Customer Relationship Manager, Project Manager, Service Operations Specialist at M.C. Dean, Inc.
Location: Greater Chicago Area, United States 3 work roles 2 schools
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Current company
M.C. Dean, Inc.
Role
Customer Service Account Manager, Customer Relationship Manager, Project Manager, Service Operations Specialist
Location
Greater Chicago Area, United States
Company size
1088 employees

Who is Linda Y.? Overview

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Quick answer

Linda Y. is listed as Customer Service Account Manager, Customer Relationship Manager, Project Manager, Service Operations Specialist at M.C. Dean, Inc., a with 1088 employees, based in Greater Chicago Area, United States. AeroLeads shows a matched LinkedIn profile for Linda Y..

Linda Y. previously worked as Customer Service Account Manager at M.C. Dean, Inc. and Retirement Plan Specialist -Personal Banker at M & I Bank. Linda Y. holds Associate Of Arts - Aa, Business Administration And Management, General, 3.85 from Madison College Business Technology.

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Email format at M.C. Dean, Inc.

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M.C. Dean, Inc.

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Profile bio

About Linda Y.

Hi, my name is Linda and I have several years experience in various roles such as an Account Manager, Service Coordinator, Personal Banker and Retirement Services Specialist. I am adept at problem solving and decision making in fast paced environments where accurate data is critical to success, while maintaining high quality standards for Sales and Service procedures. Currently, I handle and maintain client relationships directly and resolve service issues promptly without compromising the organization's integrity & values. I possess the necessary communication skills to provide superior service to clients and customers, as well as working efficiently within our internal divisions.Aside from my professional background, I am interested in learning more about creating digital content. Photography and writing are some of the creative aspects I bring forth into my day to day life.

Current workplace

Linda Y.'s current company

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M.C. Dean, Inc.
M.C. Dean, Inc.
Customer Service Account Manager, Customer Relationship Manager, Project Manager, Service Operations Specialist
virginia, united states
Website
mcdean.com
Employees
1088
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3 roles

Linda Y. work experience

A career timeline built from the work history available for this profile.

Customer Service Account Manager

Current
M.C. Dean, Inc.

-Maintain service levels for Southwest Region accounts, including but not limited to adhering to contractual details, maintaining communication and relationship with primary customer contacts-Working in a critical customer environment, providing internal and external customer support based on contract levels and urgency-Creating emergency quotes, POLs, system records and cases to dispatch service for customers based on emergency service requested-Scheduling support for PM service research and planning, reviewing proposed schedules and referring to internal departments as needed- Creating and updating SOS & Parts Reference Manuals for training and other internal departments-Review, correspondence and filing of Field Service Reports for Priority, Basic and Sub- Contracted accounts- Various projects that include creation of training materials for new processes, data entry and research for existing customer accounts

Sep 2010 - Present

Retirement Plan Specialist -Personal Banker

M & I Bank

Madison, Wisconsin

-Working in M&I Direct Call Center Environment in Sales, Trust, Service and Online queues providing solid professional communication and superior customer service skills,-Thorough bank knowledge, including but not limited to products, services, account maintenance, client correspondence via phone, email and mail-Maintain monthly service levels, call coaching requirements-Transfer of customer investment portfolios, review of investment funds, advise of 401k plan guidelines which may involve, loans, withdrawals, and distributions

Jul 2005 - Oct 2009

Unit Leader -Claims Processing

Wps Health Insurance

Madison, Wisconsin

-Provide direct training to team of 15-20 of new procedures and handle weekly reviews to team unit-Meet job quotas in volume and within critical time frames that claims need to be processed-Audit and process health insurance claims under specified medical codes and provisions-Familiarity with medical terminology, ICD-9, and CPT codes.

Jul 2002 - Jul 2005
Team & coworkers

Colleagues at M.C. Dean, Inc.

Other employees you can reach at mcdean.com. View company contacts for 1088 employees →

JH Jason Holford Jason Holford Colleague at M.C. Dean, Inc.Germany View → LB Laurie Berkenstock Laurie Berkenstock Colleague at M.C. Dean, Inc.Houston, Texas, United States View → EJ Evangelina Joy Velker Evangelina Joy Velker Colleague at M.C. Dean, Inc.Richmond, Virginia, United States View → KL Kawsandra Lassanah Kawsandra Lassanah Colleague at M.C. Dean, Inc.Henrico, Virginia, United States View → AG Andrew Grenier Andrew Grenier Colleague at M.C. Dean, Inc.Bryans Road, Maryland, United States View → JH James Harvey James Harvey Colleague at M.C. Dean, Inc.St Louis, Missouri, United States View → NE Nicolas Elliott Nicolas Elliott Colleague at M.C. Dean, Inc.Fredericksburg, Virginia, United States View → MD Matt Detweiler Matt Detweiler Colleague at M.C. Dean, Inc.Ellicott City, Maryland, United States View → JD Jemma Detwiler Jemma Detwiler Colleague at M.C. Dean, Inc.Nashville Metropolitan Area, United States View → AB Abel Briceño Abel Briceño Colleague at M.C. Dean, Inc.Nashville, Tennessee, United States View →
2 education records

Linda Y. education

Associate Of Arts - Aa, Business Administration And Management, General, 3.85

Madison College Business Technology

Activities and Societies: Phi Theta Kappa Honor Society

Computer And Information Sciences And Support Services

Herzing College

Completion of courses in C++ , HTML Language, Visual Basic, Courses taken include but not limited to Networking, MS Word, Excel, Power.

FAQ

Frequently asked questions about Linda Y.

Quick answers generated from the profile data available on this page.

What company does Linda Y. work for?

Linda Y. works for M.C. Dean, Inc..

What is Linda Y.'s role at M.C. Dean, Inc.?

Linda Y. is listed as Customer Service Account Manager, Customer Relationship Manager, Project Manager, Service Operations Specialist at M.C. Dean, Inc..

Where is Linda Y. based?

Linda Y. is based in Greater Chicago Area, United States while working with M.C. Dean, Inc..

What companies has Linda Y. worked for?

Linda Y. has worked for M.C. Dean, Inc., M & I Bank, and Wps Health Insurance.

Who are Linda Y.'s colleagues at M.C. Dean, Inc.?

Linda Y.'s colleagues at M.C. Dean, Inc. include Jason Holford, Laurie Berkenstock, Evangelina Joy Velker, Kawsandra Lassanah, and Andrew Grenier.

How can I contact Linda Y.?

You can use AeroLeads to view verified contact signals for Linda Y. at M.C. Dean, Inc., including work email, phone, and LinkedIn data when available.

What schools did Linda Y. attend?

Linda Y. holds Associate Of Arts - Aa, Business Administration And Management, General, 3.85 from Madison College Business Technology.

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