I am the Tag and Tile Specialist at Nalley Toyota of Roswell. I ensure the accurate and efficient processing of vehicle titles by verifying all information in the deal is accurate. I then submit the deal so the new car owner can receive the title and licence plate for the vehicle in a timely manor. I have to maintain knowledge of all current state and county laws regarding vehicle tags and registration. I also maintain communication with customers and regulatory agencies to resolve any issues that might occur during the tag and titling processes.

• Member services liaison to the Clubs General Manager and Clubhouse Manager• Accounts receivables member’s dues and reconciliation• Banquet and Special Event coordination • Information Services for all Members• Switchboard operation• Fulfillment of member requests• General office responsibilities• Lost and found management for entire Club

Operated cash register for all forms of transactions with 100% accuracy. Stocked and replenished merchandise. Priced all merchandise as well as maintained inventory. Cleaned and organized store according to company standards. Alerted all customers to upcoming sales and events. Handled all customer relations issues in a gracious manner according to company policy. Welcomed customers into the store and assisted them with any and all questions. Educated customers about brands carried, and promoted the company's mission and values. Followed up with numerous customers each week to verify how the products were working out. Shared best practices for sales and customer service to ensure consistent quality. Used time effectively when not performing customer service duties to maintain store properly. Resolved all customer complaints in a professional manner. Followed merchandising guidelines to create appealing and effective displays. Determined customers’ needs by asking relevant questions and actively listening to responses. Maintained and established merchandising standards, including window, sales floor, and promotional displays. Handled all merchandise receiving paperwork, special orders, inventory, expirations, stock levels, and maintenance