Manager, Client Support Services
CurrentResponsible for monitoring the day-to-day operations of the Client Support Services department including the management of client and member data through website interfaces, electronic data interchange files and multiple manual formats, as well as the overarching global event strategy and operational execution of broker, industry and benefit fair events. Lead a team of skilled professionals in serving our clients to ensure validity of member data and positive member interactions, as well as other internal administrative functions.Essential duties and responsibilities include leadership and people management, relationship management and systems oversight, event strategy, framework and operational execution.