Clinical Program Manager
Current· Manages the scheduling for each IV clinical session and provides access to educational materials such as course manuals, online learning and testing. · Schedules, coordinates, hosts, tracks attendance, and records office hours with Faculty.· Produces continuing education certificate in accordance with each state’s permitting process. · Represents customer service for the IV program and handles all communications with IV course attendees. · Works with Regulatory Counsel to support the doctors in obtaining Charitable Licenses and collecting for submission to dental boards. · Confirms course material completion for AHA program for Advanced Cardiac Life Support. · Facilitate the final exam process to include connecting attendees with proctor, grading exams, and contacting attendees with exam results.· Coordinates with affiliate educational institutions to provide course completion documentation. · Assists attendees with permit application process by verifying the doctor has the correct application for their state, helping the doctor to respond to feedback from the board, and involving Regulatory Counsel as needed. · Attend quarterly seminars to promote IV program, provide information, and register doctors for the course.· Supports remedial education.