Lindsay Speer Email and Phone Number
As a dedicated Personal Care Assistant with the Missouri Department of Mental Health, my focus is on delivering exceptional care and support. My current role involves direct patient interaction, where I employ my competencies in time management and case management to enhance the quality of life for my clients. My academic background in Environmental Science and Policy from Wilmington University has instilled a deep commitment to making a meaningful difference in the lives of others.With prior experience as a Guest Experience Manager at The Walt Disney Company, I honed my skills in team leadership, significantly contributing to resort operations and staff development. These experiences have cemented my dedication to service excellence and fostered a keen ability to anticipate and meet client needs, ensuring comfort, privacy, and adherence to the highest standards.
Coxhealth
View- Website:
- coxhealth.com
- Employees:
- 2463
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Lead Patient LiaisonCoxhealth Nov 2024 - Present -
Personal Care AssistantState Of Missouri Department Of Mental Health Feb 2023 - Nov 2024I currently serve as a Personal Care Assistant for a client with cerebral palsy, delivering comprehensive patient care and support. My responsibilities include assisting with exercise routines, enhancing fine motor skills, medication administration, and personal hygiene tasks such as bathing and dressing. I proactively anticipate client needs while maintaining a focus on cleanliness, comfort, and strict adherence to HIPAA regulations. -
Guest Experience ManagerThe Walt Disney Company Oct 2021 - Oct 2022Orlando, Florida, United StatesManaged resort and club level operations, revenue, guest experience, staff development, labor and inventory systems. Identified and responded to individual customer needs, providing targeted solutions to resolve and de-escalate issues. Utilized various programs to efficiently address customer concerns, collaborating closely with resort departments and clients to achieve resolutions. Provided coaching and guidance to staff to enhance team performance, and coordinated training on job functions and software tools to ensure successful role execution. Conducted regular evaluations to enhance service quality and ensure standard operation procedures were established and followed. -
Frontline Service AdvisorThe Walt Disney Company Oct 2019 - Oct 2021Orlando, Florida, United StatesSupervised concierge team by exemplifying ownership, proactive problem-solving, and effective solution delivery. Cultivated and maintained strong relationships with customers, staff, resort departments, and vendors, fostering positive communication and swiftly resolving issues. Managed customer feedback and quality assurance to ensure top-tier hospitality. Primary point of contact for inquiries, issues and escalations. -
Back Office OperationsThe Walt Disney Company Jul 2018 - Oct 2019Orlando, Florida, United StatesPerformed data processing tasks, administrative support, billing adjustments, and managed resort records to ensure efficient operations. Maintained resort room inventory while paying special attention to customer needs and accommodation requirements. Trained and onboarded new staff ensuring successful product implementation and adoption. Liaised with clients, travel partners and vendors to optimize guest experience. -
Guest Service CoordinatorUniversal Studios Jul 2017 - Jul 2018Orlando, Florida, United StatesProvided exemplary customer service while maintaining quality and a positive atmosphere. Took ownership to deescalate client concerns and executed follow-up communication to ensure correct solutions were found. Booked resort and theme park reservations, dinning experiences and created travel itineraries. -
Reservation Sales AgentThe Walt Disney Company Oct 2016 - Jul 2017Orlando, Florida, United StatesEfficiently handled up to 100 calls per day in a high-volume, fast-paced sales environment. Coordinated travel schedules and itineraries, including resort accommodations, flights, transportation and activities. Provided technical support and personalized recommendations, offering insights and expertise to enhance experience. Maintained positive and professional telephone etiquette.
Lindsay Speer Education Details
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Environmental Science And Policy
Frequently Asked Questions about Lindsay Speer
What company does Lindsay Speer work for?
Lindsay Speer works for Coxhealth
What is Lindsay Speer's role at the current company?
Lindsay Speer's current role is Lead Patient Liaison at CoxHealth | BS Environmental Science and Policy | 13 years Customer Service | 2 years Healthcare.
What schools did Lindsay Speer attend?
Lindsay Speer attended Wilmington University.
Who are Lindsay Speer's colleagues?
Lindsay Speer's colleagues are Jeff Nickel, Gail Mcnally, Thelma Bsn, Vicki Williams, Tina Bulger, Kera Jo, Adam Bailey.
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Lindsay Speer PA-C
Jacksonville, Fl2teamhealth.com, avecina.com -
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Lindsay Speer
Syracuse, Ny4gmail.com, yahoo.com, mrss.com, vermontlaw.edu4 +131538XXXXX
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