Lindsay Rayner Email & Phone Number

London Area, United Kingdom

Lead and manage a team of technical trainers responsible for supporting 38 offices across Europe, Middle East, Africa, and the Americas, ensuring consistent and effective training delivery across diverse regions.Oversee the training of new starters on the main database and reporting software, collaborating with the technical trainer to ensure comprehensive onboarding and proficiency development.Manage and maintain technical training content on the Learning Management System (LMS), ensuring up-to-date and easily accessible resources for learners.Collaborate with IT project teams to provide training support for the rollouts of new products, actively participating in the planning and execution phases to ensure successful adoption and user proficiency.Take ownership of the training provision for new product rollouts, designing and delivering engaging training sessions to equip end-users with the necessary skills and knowledge.Conduct User Acceptance Testing (UAT) for new product features before rollout, ensuring a thorough evaluation of functionality, identifying any issues, and providing valuable feedback to enhance the user experience.Actively participate in business working groups for new products, staying up-to-date with the latest features and advancements, and contributing to decision-making processes to align training strategies with business needs.Collaborate with Change Managers and international colleagues to provide support for the rollout of new features or products, offering training expertise and guidance to facilitate a smooth transition and maximize user adoption.Mentor and support newer trainers, providing guidance and resources to ensure their preparedness for delivering effective training during rollouts.Develop innovative training materials, including live sessions, interactive e-learning modules, videos, and documentation, utilizing various formats to cater to different learning preferences and enhance knowledge retention.

London Area, United Kingdom

Running technical training programs in various countries, including the UK, Ireland, Switzerland, UAE, South Africa, Canada, and the US, ensuring consistent and high-quality delivery across diverse geographic locations.Primarily focus on delivering Profile (V10) training, both remotely and face-to-face, providing comprehensive instruction and guidance to empower learners with the necessary skills to effectively utilize the system.Design and deliver engaging training sessions on a wide range of platforms and applications, including LinkedIn, LinkedIn Recruiter, LinkedIn Insights, Cube19, Power BI, Now Signage, and Office365 online apps, catering to various user needs and technical proficiencies.Create and curate learning materials, developing interactive and informative content to be loaded onto the Global learning Portal, Ilearn (Moodle), utilizing Ispring to enhance learner engagement and knowledge retention.Collaborate closely with subject matter experts and stakeholders to ensure training content aligns with business goals, industry best practices, and emerging trends in technology and digital transformation.Continuously evaluate and enhance training programs, incorporating learner feedback, industry updates, and evolving organizational needs to ensure training materials and delivery methods remain relevant and effective.Stay up-to-date with advancements in technology, learning management systems, and instructional design techniques, leveraging this knowledge to enhance training strategies and keep learners at the forefront of innovation.Foster a culture of continuous learning and professional development, encouraging learners to explore additional resources, certifications, and opportunities to expand their technical skills and expertise.

London, United Kingdom

Assume full responsibility for the successful training roll-out of the new erecruit system, building comprehensive 'how-to' guides and a range of quick guides to ensure user proficiency.Provide on-site training support and prompt troubleshooting assistance via email during the go-live phase of the erecruit system, ensuring a smooth transition and minimizing disruptions.Conduct engaging one-on-one and group training sessions on the Profile system, as well as the new erecruit system, catering to both new starters and offering refresher courses to enhance user proficiency.Revamp existing training materials, incorporating diverse learning styles to maximize engagement and knowledge retention among learners.Demonstrate creativity and innovation in designing interactive and engaging legislative courses, ensuring compliance while fostering an enjoyable and effective learning experience.Manage the onboarding training process for new starters, designing and delivering a range of courses specifically tailored to equip inexperienced hires with the foundational skills necessary to excel in their careers.Provide personalized mentoring and support to trainees enrolled in the trainee consultant program, addressing any challenges or roadblocks they may encounter, and offering guidance to facilitate their professional growth.Deliver LinkedIn training sessions for new starters, covering the basics, as well as providing specialized training for Recruiter License holders. Additionally, facilitate a social recruiting course to enable learners to effectively leverage their technical knowledge for successful talent acquisition.

Nationwide

Deliver comprehensive training programs to support long-term unemployed individuals facing barriers to work, equipping them with the necessary skills and confidence to secure employment opportunities.Implement strategies to help learners with low confidence gain exposure to interview situations, providing guidance and support to help them understand and effectively communicate their unique skills and abilities.Conduct engaging sessions on QCF Level 1 Health and Social Care, catering specifically to learners who have experienced unemployment, fostering their professional growth and enhancing their employability prospects.Assess the skills and capabilities of learners through thorough evaluation processes, ensuring accurate documentation and completion of necessary assessment paperwork.Foster a supportive and inclusive learning environment, nurturing learners' strengths and addressing any individual challenges they may face along their employment journey.Collaborate with relevant stakeholders, such as job centres, community organizations, and employers, to enhance training opportunities and connect learners with potential job placements.Stay updated on industry trends and job market requirements to provide relevant and up-to-date training content that aligns with current employment demands.Offer ongoing guidance and support to learners, providing career advice, job search assistance, and networking opportunities to maximize their chances of securing sustainable employment.

London

Conduct essential practical training sessions, including First Aid, Manual Handling, Medication, and Challenging Behaviour, for branch candidates, ensuring compliance and fostering a safe working environment.Innovate and create engaging exercises and learning materials to captivate learners' attention, promoting active participation and knowledge retention.Serve as a Superuser and Branch Trainer for the CV+ database and the advanced Merlin System, providing expertise and support to colleagues, ensuring smooth operations and maximizing system efficiency.Enhance the CV+ training program by developing e-learning units for the entire organization, as well as conducting in-person sessions for new starters in London and Reading.Contribute to the planning and User Acceptance Testing (UAT) for the implementation of the new Merlin System, leveraging insights to optimize functionality and user experience.Offer on-site support during the go-live week of the Merlin system, ensuring a seamless transition and addressing any user concerns or issues.Utilize vendor managed services to efficiently fill social housing roles for local authority clients, ensuring timely and effective staffing solutions.Effectively manage a pool of temporary workers, ensuring their assignments align with client needs and maintaining a high level of service delivery.

London, United Kingdom

Responsible for efficiently filling social housing roles for Local Authority Clients using vendor managed services such as Comensura, Matrix (onsite and Sproc net), Hays (workflow and 3SS), and Fieldglass. Effectively manage a pool of over 30 temporary workers, overseeing the timely submission and authorization of timesheets, resolving system issues, and addressing assignment queries. Ensuring smooth operations by maintaining accurate records on the RDB Pronet system, (then called CV+) and providing exceptional support to both clients and temporary workers.

London, United Kingdom

Responsible for effectively filling social housing roles for Local Authority Clients through various managed service providers such as Comensura, Matrix (onsite and Sproc net), Hays (workflow and 3SS), Fieldglass, and Synarbour.Oversee the recruitment process for social housing roles in addition to recruiting for social workers.Efficiently manage a pool of over 20 temporary workers and maintaining a high level of service delivery. Maintain efficient recording withing the RDB Pronet System (then called CV+)

London, United Kingdom

Responsible for efficiently and effectively recruiting new candidates for various positions. Actively engaging with clients to gather information about incoming vacancies and ensure a smooth recruitment process. Conducting meetings with both clients and candidates to understand their needs and preferences. Managing and maintaining the Influence recruitment database, ensuring accurate and up-to-date information is readily available.

London, United Kingdom

Review and format trainer's materials, ensuring accuracy and consistency, while coordinating printing and delivery.Manage transfer of conference materials and compile gift bags, ensuring a professional event experience.Provide reception support during conferences, ensuring smooth course management and assisting attendees.Maintain and update Act mailing lists database for effective communication and marketing.Obtain necessary permissions for new titles, facilitating timely payments of royalties.Generate detailed reports on publishing titles for strategic decision-making.Act as main contact for distributors and printers, ensuring timely delivery of materials.

London, United Kingdom & Cannes, France

Spearheaded and facilitated a prestigious Promo Lions judging session in Cannes, overseeing a panel of industry judges.Prepared judging room and materials, ensuring optimal judging conditions and easy access to accurate entry descriptions.Managed entry, media viewing, and voting software, streamlining the judging process and improving efficiency.Coordinated the setup of the Promo Lions exhibition, including signage, display of shortlisted entries, and labeling of winners.Ensured secure transportation of entries from London to Cannes, handling safe packaging and handover.Entered and correcting over 1000 entries to the database, collating materials for our team, and providing support to other teams as needed.

Level 3 Certificate

Level 3 Certificate

Ba Hons

Education record