Lindsay Smith Email & Phone Number

Austin, Tx, Us

Austin, Texas, United States

Support 5 teams in product and strategic trainings including value selling/realization, discovery, anticipating customer needs, customer communication, and product education for the WorkTango solutionDesign, implement, and manage onboarding program for CS; onboarded 25+ new hiresCollaborate with Product and Marketing teams to enable Customer Success and Sales teamsDevelop and document new best practices to increase efficiency in day-to-day tasks including creating new resource… Show more Support 5 teams in product and strategic trainings including value selling/realization, discovery, anticipating customer needs, customer communication, and product education for the WorkTango solutionDesign, implement, and manage onboarding program for CS; onboarded 25+ new hiresCollaborate with Product and Marketing teams to enable Customer Success and Sales teamsDevelop and document new best practices to increase efficiency in day-to-day tasks including creating new resource management and product education processes where none existedPartner with senior and executive leaders to assess and advocate for departmental needs Show less

Austin, Texas, United States

Assisted with an average of 150+ cases per week with product support and updates Advocated to find best possible solutions for users with company goals & ideals in mindDeveloped new workflow to increase productivity which decreased personal response and resolution times by several hours

Austin, Texas, United States

Austin, Texas Area

Enabled homeowner-HOA interaction through designing and building a responsive website for a community of 500 homesIncreased student/member engagement by redesigning and implementing a responsive website for a college-based organization consisting of over 2,000 studentsImproved usability for 1300+ local MUD residents by creating a brand-consistent mobile application for accessing utility resourcesCreated deliverables for a well established non-profit’s annual charity event that… Show more Enabled homeowner-HOA interaction through designing and building a responsive website for a community of 500 homesIncreased student/member engagement by redesigning and implementing a responsive website for a college-based organization consisting of over 2,000 studentsImproved usability for 1300+ local MUD residents by creating a brand-consistent mobile application for accessing utility resourcesCreated deliverables for a well established non-profit’s annual charity event that brings in approximately $200,000 yearlyDeveloped a brand guide and logo for a start-up lifestyle bloggerEdited graphics and consulted on usability for an app-building company with over 1,800 clients Show less

Round Rock, Texas

Fostered strong bonds with students through empathy and understanding to make the best educational and developmental decisions for each individual childAdapted lesson plans to interest and academic levels of 100+ students across different subject matters

Collected, analyzed, and synthesized data to monitor student progress in academic intervention groups of up to 5 students and developed best course of action for improvement of each individualReceived faculty award & recognition for commitment, positive attitude, and willingness to help

Round Rock, Texas

San Marcos, Tx

Teaching two classes of 19 students college composition writing skills. Responsibilities included lecturing, guiding, editing, and grading students in preparation for writing in the college community and beyond.

Created design materials for the Arc's annual Roses & Races charity event including an invitation and sponsor banner.

Austin, Tx

Created deliverables for girl-centered organization ranging from badge/patch designs, ad slicks, web banner ads, newspaper ads, event programs, and a newsletter for camp Designed ad campaign for a local scouting event

Texas State University

Keeping office organized, sending informational emails to staff, creating and designing printed and digital documents, sorting and delivering mail, answering the phone, assisting with events, and training new student workers.

Certificate In Ux/Ui Design

Masters Of Arts, Literature

Bachelor Of Arts (Ba), English Literature; Mass Communication - Advertising

Activities and Societies: Alpha Lambda Delta, Phi Eta Sigma, Sigma Tau Delta, NSCS