Lindsey Candy Email & Phone Number

• Responsible for leading strategy and overall program management of large, complex programs across the organization, working closely with executives across business units to develop strategies for future program growth.
• Led the development, execution and national launch of the new Refund Advance Loan program in 2017. Responsibilities included leading a 200-person cross-functional team and coordinating efforts across three external.
• Responsible for multiple program P&Ls, driving increased revenue and earnings. Increased Emerald Advance lending program pre-tax earnings by 100% since 2014. This occurred primarily through cost reductions, refinement.

• Experienced in working with broad team and managing deliverables, expectations and communication across all levels within the organization, including senior leadership. Also experienced in managing external.
• Led program management of special projects in Financial Services Division, including launch of new prepaid card program, implementation of complete credit bureau reporting program for H&R Block Bank, launch of.
• Responsible for $1.5 million marketing budget, including development of client contact strategy and year-round communications.

• Practice effective product development and management by translating a knowledge of business strategy, the retail environment and client insights into compelling product programs, enhancements and/or new concepts.
• Responsible for managing product development lifecycle and identifying new opportunities to enhance the product or client experience. Led market research activities throughout the year.
• Experienced in delivering a large, complex program to a broad field organization through effective training, communication and marketing initiatives.

• Coordinated season-readiness activities around product research, program analysis, training development and content delivery. Worked with large cross-functional team to deliver product messaging to 10,000+ tax offices.
• Focused on opportunities to enhance product execution in the field organization, improve the client experience and financial education, and increase product usage with clients.
• Responsible for providing clear and concise communication to the field and headquarters associates (prior to, during and post tax season) to generate product awareness, provide status updates and ensure consistent.

• Grew and developed the Visa® payroll card to increase customer satisfaction and generate new revenue.
• Worked closely with corporate clients to implement payroll card product, increase employee participation in direct deposit and provide ongoing customer support.
• Assisted in sales calls and provide information as subject matter expert.
• Researched new product opportunities and system enhancements to ensure product growth.
• Managed marketing budget and executed promotional campaigns.
• Created marketing collateral to assist sales team and educate cardholders and corporate clients.

• Responsible for project planning from strategy and concept to execution: projects include direct mail, retail branch collateral and internal communications.
• Worked with Director of Marketing to create and maintain corporate branding standards.
• Managed company’s $1MM corporate identity program: select items for internal and external promotional use, strategic planning for seasonal events and promotions.
• Assisted in company e-store development and ongoing maintenance and assist in inventory control.

Master Of Business Administration, Management, Marketing, International Business

Bachelor Of Science, Business Administration