Lindsey Nelson Email & Phone Number

As a Performance Management Manager at Dealer.com, I lead and mentor a team of Performance Consultants who provide exceptional service, strategic guidance, and product expertise to our clients in the automotive industry. With over 12 years of experience in digital marketing, I am Google AdWords certified and have a deep knowledge of web content management, social networking, and customer relationship management (CRM) tools.My mission is to drive revenue growth, referral-driven sales, and team performance by ensuring high client retention and engagement. I participate in client performance review meetings, foster meaningful conversations, and identify opportunities to enhance product utilization and customer satisfaction. I also demonstrate effective leadership by providing constructive feedback, proactively addressing client escalations, and fostering cross-departmental partnerships. Currently, I am leading a project to develop a playbook that provides a strategy for a unified client experience while maintaining operational efficiencies. I am passionate about digital marketing and always look for ways to learn, innovate, and challenge myself.

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  Program Manager

  Shift Digital

  Mar 2024 - Present - Plano, Texas, United States