Enabled the organization to effectively achieve its mission by leading over fifty high-performing federal employees through a nine-month leadership development program. Trouble shoot pressing issues and offer solutions to enhance the program delivery, such as developing a how-to guide for participants on using our external resource portal. Lead the efforts on developing a detailed engagement plan for participants returning to the program in support of the executive coaches in order to maximize their further professional development. Strong client focused when efficiently executing and delivering all program logistics, guaranteeing an exceptional learning environment for program participants. Accommodate both the personal and professional needs of the client. Demonstrate the organization’s core value of fostering a collaborative and cohesive team by managing extensive onboarding presentations and facilitation.Lead the alumni community through effective communications and developing key programs, such as the annual alumni awards process, quarterly alumni professional development events, and bimonthly networking conversations.

Accurately manage AFT-Connecticut calendar and schedule all meetings, professional workshops, training sessions, arbitration hearings, conferences, and annual conventions. Dutifully handle email account for the AFT-Connecticut President and correspond on her behalf with internal and external parties. Draft and edit letters, agendas, emails, and speeches for the executive officers and office staff. Exercise creativity in designing, editing, and publishing flyers, brochures, newsletters, presentations, and web content for AFT-Connecticut events. Serve as liaison between AFT-Connecticut and the Statewide Retirees Council, scheduling its monthly meetings and preparing requested documents and material. Maintain professional, loyal, and friendly relationships with restaurant owners, caterers, and other vendors who provide services for company’s occasions. Execute large-scale mailings and perform sizable mail merges. Answer all telephone calls with respectful tone and good sense of humor.