Lindsey L. is a Senior Manager, Support Services at Maze at Maze. They is proficient in Hebrew. Colleagues describe them as "Lindsey became my manager in my last few months at InVision, and I'm so grateful to have had that opportunity to work with her.
Prior to this, we didn't have much overlap due to time zones and team structure, but even then her reputation for being supportive, proactive, and knowledgable was well-known across the whole support sphere.
When I joined Lindsey's team, I was the only Tier 1 customer support advocate in the APAC time zone, and I was extremely anxious that my minimal overlap with the other teams would leave me feeling disconnected, overlooked, and essentially left to my own devices. I was concerned about how having a manager in another time zone would work.
But I cannot possibly gush enough about how exceptional Lindsey's approach was. She went above and beyond to ensure that I felt connected, supported, and recognized. She made sure that all of the projects I had already been working on continued seamlessly, and encouraged and empowered me to continue seeking out opportunities for further development and to drive my own projects and goals.
In my experience, Lindsey has always been incredibly generous with her wealth of knowledge and business insights, and has a relentless drive to provide the best experience for her team and our customers. I've always found her to be pragmatic, thoughtful, and engaged, and very agile and inventive in seeking solutions to challenges as they arise.
I cannot overstate Lindsey's value as an employee, a manager, and as a customer experience professional. While my time reporting to Lindsey at InVision was short, it will stand out as a highlight in my experience as a customer advocate." and "Lindsey is an amazing compassionate Manager. while our timezones rarely overlapped I could see that Lindsey always did an excellent job looking after her team. It was an absolute pleasure working with Lindsey and I wouldn't hesitate to do so again in the future."