Responsibilities:• Translate and localize text from French and Spanish into English, specializing in software/IT, patents, and pharmaceuticals• Proofread and edit documents for grammar, style, accuracy, audience, and cultural sensitivity• Perform editing, data annotation, linguistic quality assessments, and other language services• Provide customer service across time zones to an international client base• Perform regular system backups, upgrades, and security checks to comply with the GDPR and other security standards• Continuously develop linguistic and technical skills through study, webinars, and conferencesNoteworthy accomplishments:• Certified by the American Translators Association (ATA) for French to English translation since 2019 (#474806)

Responsibilities:• Managed English-language data annotation and data collection tasks, leading to the creation of training and evaluation data for AI models for the grammar checker, paraphraser, plagiarism detector, and other tools• Performed data quality reviews with a focus on grammaticality, fluency, tone, and other linguistic factors• Provided ongoing feedback and support to data annotators and AI modelers• Helped to write and maintain general and task-specific guidelines and advocated for higher quality standardsNoteworthy accomplishments:• Established and defended linguistics slams as an ongoing data team activity involving deliberate writing practice through friendly competition and collaboration in order to anchor the team's perception of quality at the level of human potential rather than mere AI model-over-model improvement• Played a key early role in building the French linguistics data team and creating data to train and evaluate the French grammar checker model

Previous title: Machine Learning Annotator

Responsibilities:• Interviewed engineers and other subject matter experts to gather details on projects and releases• Gathered requirements for technical projects and recommended documentation deliverables• Wrote, edited, and maintained system documentation, help files, and user documentationNoteworthy accomplishments:• Established corporate-wide standards for technical documentation and requirements

Responsibilities:• Performed relevancy judgments on results from queries performed through the search engine• Used established relevancy guidelines, providing feedback on evaluation standards/interfaces• Actively participated in discussions on query ambiguity, result relevance, and spam qualifiers

Responsibilities:• Reviewed and wrote requirements and design documentation, providing feedback to management concerning project applicability and feasibility• Maintained existing company websites, Web services, and complex online applications, as well as internal sites for reporting and managing data• Designed and developed new online applications and Web services to meet business needs, entailing database design, XML interfacing, system configuration, and GUIs, as necessary• Unit tested code changes in a development environment• Performed demos and walkthroughs of recent and upcoming system developments• Deployed code, database changes, and system configurations to QA serversNoteworthy accomplishments:• Designed and developed Read-Only SOF View, a widely-used and multifaceted reporting tool for viewing wholesaler data• Developed and implemented CDAD (Create Docs and Delivery), a core component of the company's flagship software• Designed, developed, and implemented Library Manager, a user-friendly application for managing extremely complex data for grouping forms

Responsibilities:• Developed and performed comprehensive test plans and structured test cases to fully challenge the software (Web and Windows environments), as applicable• Prioritized tasks to meet frequent deadlines for software testing and deployment• Performed periodic regression testing in QA and production environmentsNoteworthy accomplishments:• Completed the "Structured Software Test Planning" seminar through BenchmarkQA• Collaborated in the creation of a formal QA department• Planned and performed structured beta testing of BrokerDocs and its management components before its initial public release• Designed and performed test cases for an extensive site redesign, including a skinnable look-and-feel as well as revamped navigation

Responsibilities:• Coordinated and managed monthly software updates and their distribution to remote sites• Created custom installation programs for templates, software upgrades, and new installsNoteworthy accomplishments:• Played an instrumental role in the management and implementation of a customer-wide upgrade from our DOS-based software to our Windows-based software• Streamlined the deployment of new installation software and documentation, thereby helping to establish a reputation of corporate competence and professionalism

Responsibilities:• Provided telephone support to users in a high-paced operating environment• Applied periodic remote updates to user software

Responsibilities:• Designed forms for use as mortgage closing documents• Parsed and coded forms to output data and calculations based on user specifications