Linh Tran Email & Phone Number

London Area, United Kingdom

Ba Đình District, Hanoi, Vietnam

A global e-commerce company offers customized gifts, including accessories, apparel, home decor, and memorial products to worldwide customers, mainly in the US and EU.● Executed comprehensive e-commerce market research, analysing competitor strategies, customer behavior patterns, and industry trends to identify opportunities and mitigate potential risks.● Leveraged data-driven insights to launch 50 new products, driving 18% annual revenue growth.● Applied advanced Excel to analyse transactional databases, optimising products, and monitor Sales KPIs, resulting in a 20% increase in conversion rate.Achievements: ● Exceeded Sales KPIs by 300% over five consecutive months through insight-driven strategies.● Employee of the Year 2021

Hoàn Kiếm District, Hanoi, Vietnam

• Customer and market research (venue, supplier, attendee) before event planning.• Collaborated with teammates to build event content, promoting plans, sales proposals, and material lists.Planned, and organized a career talk show for university students, which received more than 1000 application forms.• Navigated a full-day forum including sharing sessions, panel discussion, and workshops for more than 300 attendees and 20 guest speakers, with 8.7/10 for attendees’ satisfaction.

• Researched, planned, and hosted three events to promote for AIESEC Global Volunteer programs.• Led a team of three members in building and executing a digital marketing plan for offline events.• Collected 300 sign-up forms, which exceeded the KPI by 20%.

Hanoi, Vietnam

Led a team of three members in terms of customer services and event management, ensuring a cultural exchange environment for 15 international exchange participants from 10 countries

Hanoi, Hanoi, Vietnam

Recruited and handled international exchange participants' experiences through local buddy-matching projects, accommodation support, and reflection events.

Hanoi, Hanoi, Vietnam

Hanoi, Hanoi, Vietnam

Master Of Science - Ms, Consumer Analytics And Marketing Strategy, Distinction

Activities and Societies: • Leeds Fencing Club• Modules: Marketing Analytics, Business Analytics and Decision Science, Big Data.

Bachelor'S Degree, Banking And Finance, Upper Second-Class Honours (2:1)

Activities and Societies: • Mentor in Orientation Week (2017) • Student Recognition Scholarship (2017) • Admission Counselor team member.