Kathryn Burke-Howe, Pmp Email & Phone Number

• Lead and oversee operations and growth of Authentic Life Care Services LLC, a fiduciary services company providing advocacy and case management services for aging, disabled, and incapacitated individuals.• Coordinate medical, financial, legal, and social care services as Agent authorized by individual Power of Attorney and/or as Guardian appointed by court decree. • Apply for and coordinate delivery of entitlement services under public benefits programs for disabled and/or incapacitated persons. • Provide daily money management, real estate property management, and personal property liquidation services as necessary to support the safety, health and welfare of vulnerable and incapacitated clients. • Manage and conserve client assets to protect them from financial exploitation. Serve as Social Security Representative Payee and/or as Veterans Administration Fiduciary when appointed for these duties. • Select, hire and advocate for clients in overseeing delivery of services by providers such as healthcare professionals, long-term care facilities, home care services, hospice agencies, real estate professionals, landscape services and property managers, design and construction services, investment and banking services, and social services agencies. • Achieve and maintain certification and any additional state legal requirements to lawfully serve as fee-for-service Guardian of the Person and Guardian of the Estate. Fulfill requirements of Guardian by reporting initial inventories and annual reports to Pennsylvania county Orphans' Courts.

Chadds Ford, Pennsylvania, Us

Part-time contract apprenticeship providing guardianship administration and care management support on cases where courts have assigned guardianship to National Certified Guardian Edythe Shapiro LCSW NCG

Personal discernment, professional development education, industry networking and business development for a career shift into professional advocacy and fiduciary services for the health, protection and interests of vulnerable adults

Worldwide, Oo

Interacted daily with CIO, CISO and Managing Director level stakeholders while leading delivery execution and Cybersecurity Program Office for a 5-year, >$200M program with >40 projects. Drove project scoping, charter development, stakeholder identification and management, status reporting and escalation, vendor management, and IT governance process adherence.Developed, launched, and led Program Integration service, ensuring Next Generation Cybersecurity program optimizes stakeholder communications and aligns delivery efficiently across multiple business process / support teams (i.e. Procurement, ServiceNow, Data Protection/Privacy, Communications, Legal).

Worldwide, Oo

Led IT infrastructure, cybersecurity, and enterprise IT strategy projects / programs for shared services organization serving Deloitte's member firms in 150+ countries and across 600K+ endpoints. Drove development and deployment of shared global cybersecurity services. Oversaw programs with project delivery budgets > $25M per year. Rapidly adopted and reinforced continuously evolving service development lifecycle, secure systems development lifecycle, and project delivery processes. Contributed actively to continuous improvement and knowledge sharing. Led projects from pre-onboarding through planning, design, implementation, deployment and closedown. Guided teams through security and architecture reviews, data protection and privacy assessments, business continuity and disaster recovery planning and testing, application security and penetration testing and remediation processes as well as governance documentation and reviews at local, regional and global levels.As Strategic Planning Lead in the virtual Global Transformation Office, drove ongoing discovery and validation of cross-program scheduling dependencies and integration points, and produced quarterly roadmap reporting. Authored deliverables consumed and relied upon by executive leaders (CIOs, CISOs, CEOs).Served as SME and product owner for ServiceNow ITBM Strategic Portfolio Management (SPM).Led Global PMO Operations team managing process adherence, metrics measurement / reporting, templates and ServiceNow PPM tool configuration / administration. Elevated standards for project support via enhanced e-mail and request management practices, monthly office hours, how-to documentation published via ServiceNow Knowledge articles, and improved internal Web site resources.

Worldwide, Oo

I began at Deloitte in a contract role as a Project Manager in the Global Technology Services Project Management Organization (GTS PMO). I managed projects related to technology strategy, system design, software development, and system integration / implementation. After seven months as a contractor, I was hired as a full time Deloitte employee.

Doylestown, Pa, Us

Freelance professional consulting as program and project manager for training design and development, training program implementation, and IT infrastructure discovery / design / implementation. Managed multiple projects for customers including Performance Development Group, Lernia Training Solutions, VerisVisalign, and Deloitte.For VerisVisalign, managed discovery, design, and implementation for IT infrastructure and application development projects. Leveraged Microsoft Office 365, SharePoint, SkyDrive Pro (OneDrive) and Exchange Online to move global firm's technology infrastructure to the cloud. Equipped VerisVisalign to deliver PMP exam preparation training and successfully applied for PMI Registered Education Provider designation. Developed UAT testing plan and scripts for a custom business application.For Lernia Training Solutions, managed multiple concurrent learning design & development and training implementation projects related to IT systems and compliance in the life sciences industry.For Performance Development Group, led design and development of large-scale instructor-led training and eLearning programs.

Malvern, Pennsylvania, Us

Program Manager for AstraZeneca’s strategic training offering for new hire and tenured sales representatives. Inherited and successfully completed content development, launch and deployment of projects to introduce an industry award-winning orientation, product, and selling skills curriculum. Program included over 40 new courses and over 100 unique learning assets, most requiring medical, legal and/or regulatory review.

Malvern, Pennsylvania, Us

Learning and Performance Consulting, Program Management, and Instructional Design for large/complex blended learning curricula programs.Managed on-site engagement team executing implementation of a 12+ course curriculum for 3000+ learner employees of a vaccines sterile manufacturer.Led three to five learning content design and development projects simultaneously. Deliverables included Flash and HTML eLearning software and learning interactive assets, performance simulations with custom green screen video, instructor-led training materials, pull-through assets, and performance support tools. Integrated technology, learning and development, and program management expertise to manage design, construction and implementation of an innovative and award-winning live simulations center training program for pharmaceutical sales representatives.

New York, New York, Us

Subject matter expert for SAP and Documentum for corporate IS support center managing 500,000 calls annually. Led technical application team for global knowledge management application serving 12+ locations across three continents. Represented Wyeth as faculty member at Help Desk Institute 2007 global conference with co-presentation “Data Migration Gyration: The Path to KCS”. Led knowledge management application deployment projects, leveraging cultural knowledge and skills to customize training for each culture’s needs. Performed business analyst function for KM system implementation. Defined, tested, and monitored status of technical and business requirements. Primary liaison to vendor technical resources. Authored detailed, high-quality end-user and system owner documentation to support instructor-led training, eLearning, and policy compliance requirements.

New York, New York, Us

Delivered instructional design, course development, and facilitation services for instructor-led training for a multinational and multilingual corporate Service Desk managing 500K+ calls annually. Developed and deployed a robust strategy for corporate and global help desk analyst onboarding, soft skills and systems training, and continuous learning through knowledge management. Was hired as a full-time employee of Wyeth Pharmaceuticals based on performance during this 12-month contract engagement.

Defined, marketed and delivered all services of independent consulting firm providing end user support, desktop publishing, Web design, database management, instructor-led training, and business consulting.

As Director, Web Support Services (2001): Directed the development of a managed service provider / Web application support service offering. Managed three line managers toward specific technical and process deliverables of project plan. Wrote job descriptions, oversaw facilities & telecomm buildout, and coordinated services delivery readiness with sales & marketing plans.As Project Manager / Advisory Engagement Manager (1997-2001): Managed full life-cycle of client engagements, working closely with customers’ managers and Vis.align delivery leaders while supervising multi-disciplinary teams. Earned two merit-based promotions in less than four years after joining management team.Individual Contributor / Consultant Roles (1993-1997):- Technical Analyst - assigned to Wyeth/Ayerst Labs, provided desktop change management and project coordination.- Purchasing Agent - Order and inventory management for Forté Systems, Inc. hardware/software VAR business.- Help Desk Analyst - Internal Forté Systems, Inc. Help Desk as well as On-site Help Desk support for Rhone-Poulenc Rorer

B.A., Social Sciences

Certificate: Project Management For It Professionals, Information Technology Project Management

Student, Center For Professional Education, Genealogy Studies