Ashish G. Email & Phone Number

Toronto, Ontario, Canada

• Leading the team of Deployment Engineers, Technical Leads, Technical Delivery Managers, Project Managers across the region.• Driving multiple projects across Canada and USA with limited resources.• Strategize the project delivery management tasks as per business milestones and bring the forecasted results on the table.• Leading Complex issues during project execution and operational phase by becoming a strong bridge between Engineering, project team and key stake holders from customer side.• Resource planning in executing multiple projects at a time with limited resources available as per budget.• Team Management keeping individual team member encouraged with right enthusiasm and help them in solving their problem in a professional and friendly Environment.• Customer Handling skills keeping their profound trust and belief in company's ability and commitment and mitigate all high-level escalation possibilities.• Understand Customer pain points and psychology of various stake holders in project delivery life cycle and assess the hidden gaps identified and try to mitigate them with the best learned strategy.• Assist presales and account team in the RFP proposals, LoE, Timelines, Solution Design of potential opportunities based on project scope, Client Experience, identified gaps and project Budgets to mitigate the unexpected overruns.

Greater Toronto Area, Canada

• Carry Forward the underline roles and responsibilities of a Technical Delivery management along with additional responsibilities of technical sales and Account management. • Engage with business, technical, and cross-functional stakeholders to manage business needs related to workflow tools and systems. Document process flows, business requirements, and user stories while engaging with end users in the design process to increase workflow efficiency.• Responsible to secure quarterly based Billing milestones with customer accounts.• Manage onboarding and enablement processes, and track partner progress against metrics and hold them accountable for performance by identifying gaps and suggesting strategies to improve.• Assisting Sales and Account team by participating in discussions with customer related to their new requirements and business opportunities and building technical & commercial proposals.• Timely engagements with key decision makers in the organization on new innovating strategies to help deliver the mission critical projects on time.• Assisting operation and manage services team with the best operational strategies for Tier-1 customers as per support level agreement.• Agile approach to ensure on-time project delivery parallelly across multiple clients to optimize various factors related to Cost and available resources.

Toronto, Canada Area

• Technical delivery, Solution Architect, Implementation Strategies & Planning bringing it to a successful Commercial Launch across various wireless clients in Canada.• End to End Technical delivery of solutions pertaining to variety of next-generation technologies across various Tier-1 clients in North America.• Managing Technical aspects of the client requirements and guiding them to the best option feasible within the time and efforts constraints.• Participate on various technical discussions and new requirements with customer to maintain healthy customer relationship and ongoing business opportunities.• Analyze existing service capabilities and help fulfill the gap as per client needs and requirements in close coordination with Engineering team.• Responsible to secure quarterly based Billing milestones on successful delivery.• Coordination with Various stake holders from Sales to product Engineering team to deliver highly efficient solution within optimized cost and time. • Assisting product management in Understanding the business and technical requirements and anticipate the risks and plan the right strategies to mitigate them.• Assisting account and pre-sales team in Technical and Commercial Proposals of new opportunities with customers.

• Technical Project Management of multiple onsite and offsite projects.• Technical Design and Kick-off presentation covering most important details involved in the implementation.• Engagement with development teams in software development life cycle.• Customer Handling and maintaining healthy and promising relationships to ensure ongoing engagements helping future business and opportunities.

Leading the Onsite & offsite solution deployments with the team of engineers across multiple accounts, Integration and launch of value-added solutions following the best technical methodologies and practices, assisting technical architect team in designing phase.

- Onsite & offsite Product deployment and implementations, Conduct Product Testing and UAT to a successful product launch, Engagement with development teams in software development life cycle, coordination with operations team in post launch issues.- Implementation and Integration with various Core elements and customer’s end points in the network, Troubleshooting and Coordination with development team on product issues and Bug Fixes.

Onsite Implementations of Intelligent network Services - Online Charging System and Integration with various Value-added Services and control functions in a service provider Network.