Oracle EBS Production SupportProject Manager

** Senior Developer- Designed and developed an automated billing solution for storage, maintenance and repair of equipment.- Designed project requirement and technical solution document- Supervised testing and production deployment.- Participated in project meetings with the development team, product owner and end users.- Key achievement: Automated billing solution reduced manual effort by 75% with accuracy.

- Designed, developed and implemented maintenance forecast solution with Oracle EAM.- Production support and backlog control.- Coordination between offshore and onsite- Requirement gathering from the product owner and end user- Estimation of requirement and resource managementKey achievement: Maintenance forecast reduced 50% manual effort and enhanced transparency.

- Implemented a complete ERP solution for a customer in Malaysia- Worked closely with the finance team to understand local report requirements and designed custom solutions.- Coordination between offshore and onsite- User training and functional documentationKey achievement: Smooth implementation lead to a long term contract with the customer.

- Production support, bug fix and small enhancement- Worked closely with finance team for period closing support.- Found 2 measure simplification opportunity in project budgeting and sourcing item category control.- Designed solution and technical documentation- Estimation of requirement and resource managementKey achievement: Project budgeting simplified the project management process by 50% and item category control has reduced error in the system by 90%.

** Oracle Techno-Functional Consultant- Worked on a custom implementation project- Implemented 50 branches for customer headquarter- The custom solution implemented in Projects, AP and PO modules.Key achievement: Learned custom solution approach and how to implement it without touching standard functionality.

** Oracle Techno-Functional Consultant- Implemented complete ERP solution. - Involved in functional setup, customization based on local business requirement. - The requirement, technical and user training documentation.Key achievement: Learned custom solution approach and how to implement it without touching standard functionality.

** Oracle Techno-Functional Consultant- Monitored human resource interfaces between the corporate and local ERP system- Coordinated with the corporate team and worked to fix/reprocess failed data- Setup fictitious employee, organization and position.Key achievement: Developed an automated e-mail report to send failed record data to corporate and local. It reduced the manual effort by 30%.

** Oracle Techno-Functional Consultant- Production support for Oracle ERP finance customer site based in Italy, France, China and the USA- Period closing support, year-end setup, bug fix, code fix, technical/functional testing. - Production deploymentKey achievement: Developed a period closing exception report, which was sending exceptions data (which can prevent closing) in an e-mail to finance business and support team. It reduced last moment period closing effort and tickets by 35-45%.

** Developer- Monitored all the scheduled middleware interface (outbound and inbound). - Identify the issue/bug in case of failure.- Coordinate with source and destination team- Fix the bug and re-schedule the interface.- Also voluntarily I took responsibility to do backlog monitoring of issue logged by users in the various module and publish weekly, monthly and quarterly report to project leader and customer headquarter. Key achievement: I developed an excel macro file, which generates a summary report based on raw data, it has helped to understand, which ERP module need to be focused by the support team to increase productivity. It was my Green Belt Project.