Harrison Clark Email & Phone Number

United States

Austin, Texas Metropolitan Area

Austin, Texas Metropolitan Area

Assist customers and other advisors with resolving complex technical issues. Submit support tickets to AppleCare engineering when issues cannot be resolved with standard troubleshooting. Manage ticketing system to maintain communication with AppleCare engineering and customer contacts. Use fair judgement when providing exceptionsto improve the customer experience.

Austin, Texas Metropolitan Area

Consistently met and exceed staff average metrics having achieved top 5% during my first schedule rotation for Q4 2022.Assisted customers with technical troubleshooting and problem solving for issues with Apple products and services while prioritizing privacy and security by verifying customers identity prior to working towards an issue resolution.Provided step by step guidance unique to each and every individual customer, adjusting language, tone, and tempo to meet the current customers needs.Selected to work with NGAGE as an ambassador to create graphics for increasing slack chat engagement within the Team NGAGE slack group.Skilled for Mac+ calls as of April 2023.

Round Rock, Texas, United States

• Graduate of the MEGA real estate sales training program with a heavy emphasis on the Realtor code of ethics, lead conversion, and effective communication. • Utilize productive time management skills to schedule and connect with clients or colleagues.• Actively apply real estate licensure and knowledge to assist with BC&L Investments Management LLC.

Austin, Texas, United States

• Responsible for scheduling, meeting, and reviewing bids with residential contractors for property maintenance and repairs. • Make suggestions for property improvements that provide great value to future occupants while increasing return on investment. • Coordinate with Realtors and prospective tenants to keep property vacancy periods at a minimum. This includes listing properties for sale or rent, showing properties, and processing applications. • Ensure that tenants are satisfied with their rentals by conducting follow ups to receive updates on properties that need repairs to reduce damages from occurring over time.

Leander, Texas, United States

• Demonstrated excellent customer service and formed lasting relationships with customers.• Developed a foundation for teamwork and flexibility within a fast paced workplace environment.• Provided insightful advice and training to aid in the future development of new partners. • Assisted in the establishment and launch of a successful Starbucks store location. • Delivered hand crafted beverages by following a strict set of quality standards.

Austin, Texas, United States

• Contributed to a positive customer experience with friendly and courteous service. • Awarded associate of the month or “Homer Award” within my department for exceeding work expectations. • Maintained a safe and clean working environment by following procedures and regulations. • Quickly resolved customers, questions, and concerns. • Paid close attention to detail when processing customer transactions in order to leave a lasting positive impression of the store location.