Michael Marshall Email & Phone Number

Randolph, Vt, Us

Waterbury, Vermont

Berlin, Vt

Maintain a large variety of information systems including working with vendors to install regular updates. Monitor and supervise vendor activity on server resources to ensure policies are followed and data is not compromised. Work with teammates to administer anti-malware security solution and ensure all endpoints are updated. Investigate reports of possible virus infections or suspicious activity, mitigate as needed, and document response. Support front-line help desk personnel to ensure business-critical systems are available and reliable and our internal customers are efficient and productive. Work with internal and external stakeholders on focused and company-wide projects. Provide data to auditors and regulators when requested and support their remote connectivity needs. Perform annual disaster recovery and business continuity tests and document results. Recover lost data as needed from backups and investigate cause when it is not known. Collaborate with IT teammates and other NSB staff to improve IT processes. Provide training for new users and mentoring for new IT staff. Maintain currency on IT infrastructure including cloud-based systems, physical and virtual operating systems, server, endpoint, network, video, and telephony hardware.

Pittsford, Vermont

Morrisville, Vermont, Usa

Serving as the Chief Information Officer and Chief Information Security Officer at a Critical Access Hospital in Central Vermont. Responsible for IT strategy, cybersecurity, architecture, and operations. Leading a team responsible for supporting infrastructure, applications, client support, clinical informatics, and decision support.

Randolph, Vermont

Responsible for the leadership and management of all technology and information systems for Gifford Health Care, Gifford Medical Center, and the Gifford Retirement Community. Direct all aspects of technology infrastructure and information security. Establish and manage budget covering multiple departments and cost centers in 3 corporations. Hire and direct staff. Manage schedules including 24x7 on-call support. Research, vet, implement and maintain new software, hardware, and systems. Manage help desk staff and ensure excellent customer service for clients, providers, and staff.

Randolph, Vt

Experienced IT professional with a solid record of planning, organizing and coordinating the activities of a complex hospital Information Technology department. Responsible for leading and managing the network, server, technical and analyst staff. Responsible for the installation, operation and maintenance of the medical center’s network hardware and software; the design and implementation of the physical and logical network infrastructure; the installation, operation and maintenance of the organization’s desktop hardware and software systems; recommending the design and function of server room technologies; administering application servers and applications; overseeing the installation of the campus data infrastructure; and serving as backup to the network and server administrator and other IT specialists. Also responsible for ensuring maximum network, server and systems availability with minimum outages, maintaining best practices, ensuring adequate backup of server systems, and monitoring and analyzing security needs and planning for disaster recovery and future capacity needs. Manage all software and hardware upgrades and deployments and maintain all technical documentation. Directly oversee and coordinate the daily technical operation of the IT department consisting of 7 staff members. Provide input to the Director on all budgeting, reporting, security and compliance issues as they relate to IT. Fulfills the duties of the Director of Information Technology during the Director’s absence.

Randolph, Vt

Responds to fire alarms with assigned company. Performs all activities associated with extinguishing fires and with medical treatment at emergency scenes.Directs and supervises fire and emergency operations on the scene of emergency responses, including medical emergencies, fire ground operations, hazardous materials spills, technical rescues and other special details and emergencies.Acts as Incident Commander as required. Conducts fire investigations and prepares related reports.Participates in life safety inspection activities and other fire prevention and public education activities as assigned. Maintains appropriate records and files.Provides training that include fire fighting techniques, emergency medical care, and the proper use of all equipment and related tools.Oversees assigned personnel in routine station duties including maintenance of vehicles and equipment.Maintains and enforces departmental rules and regulations.Chair of the Capital Apparatus Specification Commitee.Co-chair of the Gary Thurston Memorial Bowling Tournament.

Randolph, Vermont

Responsible for the configuration, maintenance, monitoring and reliable operation of all computer hardware and software systems and data network equipment.Ensures reliability, performance, and security of the computers systems without exceeding budget.Acquires, installs, and upgrades computer components and software using project management best practices; automates routine tasks; writes batch files and scripts; troubleshoot a variety of technical problems; train and supervises staff.Designs, deploys and ensures the integrity of company's LAN and WAN infrastructure.Establishes network specifications by conferring with users; analyzing workflow, access, information, and security requirements. Ensures network reliability by evaluating network performance issues including availability, utilization, throughput, and latency; planning and executing the selection, installation, configuration, and testing of equipment; defining network policies and procedures; establishing VPN connections and firewalls. Maintains network performance by performing network monitoring and analysis, and performance tuning; troubleshooting network problems. Upgrades network by conferring with vendors; developing, testing, evaluating, and installing enhancements and new products. Meets financial requirements by submitting information for budgets; monitoring expenses. Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks.Protects organization's value by keeping information confidential. Technically involved in the maintenance and administration of servers, desktop computers, printers, routers, switches, firewalls, personal digital assistants, smartphones, software deployments, security updates and patches as well as a vast array of additional technologies inclusive of both hardware and software.Acted as PACS administrator working closely with Diagnostic Imaging department and vendors.

Randolph, Vermont

Bethel, Vt

Northfield, Vermont

Middlesex, Vermont

Certificate, Project Management Professional

Certificate, Change Leadership

Navigating Power Relationships Negotiation Skills Leading Strategic Change Initiatives Leading Organizational Change Quality and Service.

Certificate, Executive Leadership For Healthcare Professionals

Strategic Decision Making Leading Organizational Change Choosing the Right Performance Measures for Your Organization Strategic Planning.

Certificate, Internet Network Administration

Civil Engineering