Renato Pereira, Pmp®, Master Email & Phone Number

State Of São Paulo, Brazil

São Paulo, São Paulo, Brasil

São Paulo, Brasil

São Paulo E Região, Brasil

Leading the field services organization globally (APAC / EMEA / LATAM / NORTH AMERICA). Responsible for implementing and driving services and process improvements plans to deliver value to end clients.Providing direction to the Regional Service Managers, for proper performance improvement, including personnel, services quality, financial, KPIs and customer satisfaction. Supporting PPM organization with integrated efforts for the successful implementation of projects and transitions.

São Paulo E Região, Brasil

Management of the IT Service Delivery Teams including responsibility of service desk, field services and application support. Responsible for establishing service improvement plans. Ownership of ITSM process and Major Incidents. Overall responsibility for projects execution in the region.

São Paulo E Região, Brasil

Leading a Team of Service Delivery Managers that Assist internal departments by managing contracts and services that support critical business application system.Work with business and IT teams to manage business requirements that rely on running applications.Overall accountability for Budget and Execution of running applications that supports business needs, looking for value adding and tangible benefits.

São Paulo Area, Brazil

Manage a Team of Project Managers that develop, plan, and delivery IT solutions for the business areas, ensuring the proper planning, execution and communication process within applied methodology.Overall accountability for Budget and Execution of IT Infrastructure initiatives that supports business needs, looking for value adding and tangible benefits with proven results.

São Paulo E Região, Brasil

Responsible for end-to-end delivery management to IBM clients, providing leadership to the Account Delivery Team; promote the integration of services from IBM global competencies to meet SLAs and budget to ensure Service Excellence; Manage perceptions and expectations and make use of project / program management to lead team to achieve SLA elements and control delivery quality. Drive business performance by working with clients to identify business needs and new opportunities for growth and… Show more Responsible for end-to-end delivery management to IBM clients, providing leadership to the Account Delivery Team; promote the integration of services from IBM global competencies to meet SLAs and budget to ensure Service Excellence; Manage perceptions and expectations and make use of project / program management to lead team to achieve SLA elements and control delivery quality. Drive business performance by working with clients to identify business needs and new opportunities for growth and closely monitor financials and cost inputs from all areas. Show less

São Paulo E Região, Brasil

Responsible for Managing Transition and Transformation in Large Projects or significant segment of large complex Projects. Development and management Transition/Transformation plans in coordination with the Delivery areas, and across all Transition/Transformation work streams (People transfer, IT, Service/process transition, Workplace & infrastructure services, Data Center services, Account management setup).Responsible for ensuring scope, cost, schedule and contractual deliverables… Show more Responsible for Managing Transition and Transformation in Large Projects or significant segment of large complex Projects. Development and management Transition/Transformation plans in coordination with the Delivery areas, and across all Transition/Transformation work streams (People transfer, IT, Service/process transition, Workplace & infrastructure services, Data Center services, Account management setup).Responsible for ensuring scope, cost, schedule and contractual deliverables, applying techniques for planning, tracking, change control and risk management. Show less

São Paulo E Região, Brasil

Transition and Transformation Program Manager at HP Enterprise Services - Responsible for the overall success of complex Transition and Transformation Programs/Projects.Management of budgets, forecasts, schedules, comunication and client expectations.

Master, Project Management

Bacharel, Administração De Empresas