Currently employee at The KPI Institute with a focus on contributing to the Life Management Science Labs - Vietnam (LMSL - VN) branch. Demonstrate expertise in Project Management, couple with a commitment to driving innovation and excellence within the organization.- Coordinate project activities, including scheduling meetings, preparing agendas, and documenting meeting minutes to track action items and deadlines. - Manage project documentation, ensuring accuracy, version control, and accessibility for team members. - Facilitate communication between project stakeholders, including clients, team members, and vendors, to ensure seamless information flow and timely resolution of issues. - Assist in budget monitoring and financial record-keeping, processing invoices, and reconciling expenses to ensure projects remain within budgetary constraints. - Conduct data entry tasks and generate reports to provide insights into project progress, performance, and key metrics. - Identify project issues, propose solutions, and implement corrective actions to mitigate risks and ensure project success. - Ensure project deliverables meet quality standards and compliance requirements through regular quality checks and reviews.

- Prepare invoices, business responses, and marketing materials- Update employee handbooks, training manuals, and policy documents- Supervised quality assurance of all correspondence and reports- Coordinated with external vendors on repair and maintenance projects- Documented client visits and phone calls in computer system- Gathered required information for business presentations- Tracked budgets for ongoing projects- Oversaw general filing and clerical tasks- Prepared spreadsheets and reports detailing diverse metrics.

- Processed and updated all claims filed by customers.- Managed the entire claims process from beginning to end.- Assisted with submitting claims, and corresponded with several insurance companies, as needed.- Assisted with decisions on provisions for the claims process and training materials.- Responded promptly to all inquiries from vendors, customers and locations.- Recorded details of inquiries, comments, and complaints, including actions taken.- Communicated and coordinated with internal/external departments as needed to address customers' issues/requests.- Identified and escalated priority issues.

- Tutor for kids and students of all levels.