Linsy Santiago Email & Phone Number

Arlington, Va, Us

Fairfax, Va

• Key personnel in providing edits to all policy documents for the Student and Exchange Visitor Program (SEVP) ensuring tone, style, grammar, syntax, content and formatting are accurate.• Reviews and edits standard operating procedures, presentations, regulations, guidance, questions and answer documents and other documentation.• Provides statistical and data-driven analyses for team metrics and trends as well as public-facing projects driving SEVP-wide programs.• Drafts, finalizes, and manages a repository of standardized documentation encompassing style guides, templates and standard operating procedures.• Supports communication initiatives of SEVP’s Policy team.• Maintains and monitors editorial resources provided to SEVP via SharePoint.• Collaborates with subject matter experts to craft messages to be available to the public.

Arlington, Va

• Provides final review of draft program publications prior to the endorsement of the Executive Director of the Program Management Office Directorate.• Drafts, coordinates, and reviews official letters and memorandums for top-level management. • Edits a variety of documentation including public online passages, charters, acquisition plans, enterprise-wide policies, instructions, cost-estimate reports, and business cases, etc.• Ensures grammar, structure, readability, and presentation are in accordance with industry standards.• Actively maintains a repository of sample documentation and templates.• Assists in developing standardized practices for distribution and use throughout the workforce.• Confers with subject matter experts about the deliverable’s message, audience, style, and correctness.• Oversees documentation workflow throughout the publication process.

Falls Church, Va

Consultant• Provides direct program support for the Public Health, Emergency Preparedness and Response (PHEPR) sub code of the Department of Defense’s (DoD) Navy Bureau of Medicine and Surgery (BUMED).• Applies conditional logic to survey tools via the MAX.gov interactive website across departments.• Reviews and edits Public Health, Preventative Medicine, and Occupational Medicine programs and policy through BUMED Instructions, Notes, and Memorandums.• Monitors and manages action items and tasks using the Enterprise Knowledge Management System. • Finalizes draft correspondence through formatting, spelling, and grammatical accuracy.• Supports the PHEPR team with ad hoc assigned responsibilities related to the Navy’s preparation of Seasonal Influenza, Zika Virus, pandemic preparedness, disease outbreaks, and other public health emergency action items.• Produces administrative support through After Action Reports, driving program presentations and liaising between Healthcare Delivery subordinate Codes in the scope of the directorate mission.• Updates weekly Excel spreadsheets of PHEPR tasks, projects, and correspondence reports through shared websites used by personnel on-site and remotely off-site.• Provides knowledge management support through web-based collaborations sites, such as Microsoft SharePoint and MAX.gov.• Reviews, edits, and corroborates information for leadership briefings via Microsoft PowerPoint

• Scripted and facilitated small-group counseling bi-lingual lesson plans.• Ensured counseling program accountability via research, analysis, and documentation.• Generated detailed documentation in accordance with the national American School Counseling Association model. • Counseled students individually while proactively, reactively, and immediately responding to any dire situations that may have arisen within the 600+ student body.

Washington D.C. Metro Area

• Implemented data searches on a complex database.• Compiled daily, weekly, and monthly production reports.• Performed Quality Control reviews of staff work and takes corrective action where necessary.• Monitored unit production.• Examined and classifies legal documents.• Consistently applied guidelines and procedures for daily tasks.• Accomplished general clerical duties.

Great Falls, Va

• Maintained records, scheduled appointments.• Performed bookkeeping, correspondence and filing.• Kept proper care of instruments and inventory.• Efficiently communicated to customers through eyeglass sales, tutorials to new contact wearers, and explanation of insurance benefits.• Prepared patients for vision examinations: assists in testing for near and far acuity; depth perception, and visual field, utilizing ocular testing apparatus.

Blacksburg, Va

• Researched the effects of the olfactory system on navigational skills. • Synthesized step-by-step detailed research procedures.• Created thoroughly-prepared deliverables to be presented to the research team.• Collaboratively briefed progress of research and developments to the team.• Performed descriptive and multivariate statistical analyses of data, using computer software.• Produced tabular, written and visual materials for briefs and progress reports.• Supervised human subjects through a virtual environment while monitoring and recording experimental data.

Master Of Education (M.Ed.), School Counseling, 3.7

Ba, Interdisciplinary Studies- Science & Technology And Sociology

Activities and Societies: Alpha Phi OmegaDean's List- Spring 2011