Melissa Messick C.A.S. Email & Phone Number

Virginia, United States

Richmond, Virginia Area

Serves as an agency Ombudsman, responding to inquiries; mediating problem resolution, and initiating corrective action to address customer issues related to UI Refers to Workforce inquiries to appropriate resource for assistance. Informal dispute resolution and training to respond to inquiries and complaints provide technical assistance and educational outreach, Independently researches and analyzes requests;evaluates accuracy and adequacy of actions taken by other operating units; and prepares written responses to superiors, politicians and The Commissioner to ensure compliance with relevant law, regulations, procedures, manage the work of others; Successfully interacts with agency staff to seek clarification, identify and rectify problems, and/or initiate corrective workplace action; ensure and improve customer service delivery; prepares reports,mediation and responses, recommend corrective action in deficiencies;Knowledge of informal dispute resolution techniques and practices; customer relations matters and strategies; and research and data collection methods. Strong analytical, customer service to external and internal stakeholders, problem resolution, and computer skills.review and audit customer accounts and records for misappropriation;handle competing priorities; maintain rapport and strong working relationships with agency staff and management; deal tactfully with the public,concision and logic; handle sensitive, confidential information; principles,policies and laws governing state and public employment. Collect, analyze,code and enter data;process charges audit reports from employers changes;analysis for deficiencies in billing of employers;initiate appropriate action to correct or amend claims;collection/reporting/accounting for employer accounts;Maintain records and documentation pertaining to workforce performancewriting complete business correspondence to commissioner and other elected officials.

7Th And Main St

Process assigned Internet and telephonic claims timely and appropriately. Respond to inquiries. Schedule required hearings promptly. Conduct fact finding interviews with claimants and employers. Accurately document statements and hearing process. Propose and document monetary and non-monetary determinations concerning claimant’s eligibility or qualifications for Unemployment Insurance (UI) benefits based on applicable laws, regulations and legal rulings. Submit final decisions to supervisor and/or other designee for final review and release. Ensure all related actions comply with applicable laws and regulations including Department of Labor (DOL) standards related to first pay timeliness and qualityMinimum Qualifications for the Position:Knowledge of the Virginia Unemployment Compensation Act and related rules and regulations governing eligibility. Strong interpersonal, decision making and customer service skills. Demonstrated ability to obtain and evaluate evidence and render eligibility determinations within tight deadlines, and interact effectively with management, technical and non-technical staff, employers, claimants and the general public. Demonstrated ability to conduct research; collect and analyze data; contribute to a team environment; and communicate effectively both orally and in writing. Graduation from a college or university with course work in business, public administration, law or related field

Central Virginia

Initiate truck weighing procedures, policies and enforcement related to Virginia and Federal laws and the Motor Vehicle Code of Virginia on a 24/5 on a Rotating schedule. Must communicate in writing and orally and deal respectfully with the public and the trucking industry. oversee service functions for liquidated damage payments, reinstating suspended drivers and transcripts. enter Data Sold or Demolished Titles to the end result. responsible for keeping the building clean, mopping ,vacuuming, washing windows,scrubbing counters,minor repairs. The technicians must also cut grass,weed trim,gather all the leaves,snow removal. In the absence of the incumbent Station Chief volunteered to handle some of the duties of supervisor including monitoring equipment ,personnel changes in schedule. Maintaining accurate written daily and monthly reports and filing. Instructs and Coaches staff on new and/or revised policies and procedures provide effective problem solving, negotiation, and customer service is required.

Initiate and enforce truck weighing procedures and policies, related to Virginia and Federal laws and the Motor Vehicle Code of Virginia on a 24/5 on a Rotating schedule.Must communicate in writing and orally and deal respectfully with the public and the trucking industry.Oversee service functions for liquidated damage payments, reinstating suspended drivers and Transcripts.Enter Data Sold or Demolished Titles to the end result.Responsible for keeping the building clean, mopping, vacuuming, washing windows, scrubbing counters, minor repairs. The technicians must also cut grass, weed trim, gather all the leaves, and snow removal.In the absence of the incumbent Station Chief volunteered to handle some of the duties of supervisor including monitoring equipment, personnel changes in schedule. Maintaining accurate written daily and monthly reports and filing.Instructs and Coaches staff on new and/or revised policies and proceduresProvide effective problem solving, negotiation, and customer service is required.

The Phoenix Landing Foundation is a 501(c)(3) non-profit all-volunteer organization. It was established to promote and protect the welfare of parrots, especially those with an extensive lifespan.Increasingly, these intelligent and beautiful birds are becoming household companions. Meanwhile, their native rain forests and deserts are being rapidly consumed for use by people. As guardians of our pets, and growing consumers of the land, it is our responsibility to provide care and help for parrots -- both in domesticity and in the wild.Phoenix Landing provides for parrots in need and acts as advocates for those without protection.Richmond Coordinator for Phoenix Landing Foundation. Providing educational activities making Power Point presentations,writing emails, analytical application programs and software to produce maps, text, tables, graphs, and charts,Word,Excel,Pen Tablet,iwork,iweb, Concept draw,iMovie Coordinators work to find the best species and personality for a home by scheduling, doing homevisits, accepting applications for review and ensuring all mandated training is completed I present seminars,Vet Classes at Chesterfield Technical Center and other planned outreach programs and fundraisers.Promoting and Marketing through the local Media and events assume responsibility for 100's of relinquished parrots, acts as an advocate for these birds, sells at events to supplement our budget, solicit funds delegate, manage, supervise, motivate, coach, and develop a diverse workforce of all volunteers

Providing educational activities making Power Point presentations, writing emails, analytical application programs and software to produce maps, text, tables, graphs, and charts, Word, Excel, Pen Tablet, iwork, iweb, Concept Draw, iMovie Coordinators work to develop strategies for the best species and personality for a home by scheduling, doing home visits, accepting applications for review and ensuring all mandated training is completed, collecting Monies owed Conflict resolution present seminars; Veterinarian Classes at Chesterfield Technical Center and other planned outreach programs and fundraisers more than doubling funds and exposure. Promoting and Marketing through the local Media and events assume responsibility for 100's of relinquished parrots, acts as an advocate for these birds, marketing merchandise at events to supplement our budget, solicit funds delegate, manage, supervise, motivate, coach, and develop a diverse workforce of all volunteers

I am a multidisciplinary experimental artist. I have turned my attention to experimental Fractals. A lot of my Art Images are of Fractals and for those who do not know what a Fractal it is an image built with math, a repetition of the same geometric module over and over, Self same similarity if you will, with different dimensions, according to a mathematical function. Fractal geometry is a new way of looking at the world; we have been surrounded by natural patterns, unsuspected but easily recognized in everything and everybody. I use several different programs to blend and manipulate the range of possibilities allowed through my choices. Some may not consider my work Art but I assure you I put as much work, blood sweat and tears if not more into my work. I believe that the quality of the actual work is what is paramount. Please visit my work and won't you be the judge let me know what you think!

Issue singletrips,blanket and superload hauling permits for over-dimensional and over weight vehicles to qualified vehicles in accordance with the Code of Virginia and to collect related revenues in a ethical and customer-focused manner. Respond to customer requests for Permits in a courteous and timely manner following policies,procedures, guidelines from the Code of Virginia. Calculate and verifiy all charges prior to issuance of permits Maintain and update reference materials immediately,utilize research manuals,policies,maps and other resources when researching routes. Adhere to all laws,policies,procedures and guidelines for the issuance of permits. Relief front desk person. Answer a four line phone. Ensure walk-in customers receive receipts and permits in a polite and timely accurate manner.Calculate, Collect any and all fees. Using highly developed organizational, analytical, and oral and written communication skills; Received Governors Cup Award from the Commisssioner for my work on implementing the Newly designed Hauling Permit Program. Award for your review upon interview

nvestigate Workers Compensation Insurance cases per the Worker's Compensation Act. Conducts covert Investigations on individuals attempting to obtain Worker's Compensation benefits by falsely claiming a disability a White Collar crime. Scheduling and Conducting convert stationary and moving surveillance's in and around Virginia,Maryland, North Carolina. Prepare reports of investigations by writing precise and detail reports of the facts discovered.Managing, Planning,Conducting assigned investigative caseload in an effective and efficient manner on a 24/7 schedule.

I am currently the Central Virginia Coordinator for Phoenix Landing Foundation. Providing educational activities making Power Point presentations, writing emails, analytical application programs and software to produce maps, text, tables, graphs, and charts, Word, Excel, Pen Tablet, iwork, iweb, Concept Draw, iMovie Coordinators work to find the best species and personality for a home by scheduling, doing homevisits, accepting applications for review and ensuring all mandated training is completed I present seminars; Veterinarian Classes at Chesterfield Technical Center and other planned outreach programs and fundraisers more than doubling funds and exposure. Promoting and Marketing through the local Media and events assume responsibility for 100's of relinquished parrots, acts as an advocate for these birds, sells merchandise at events to supplement our budget, solicit funds delegate, manage, supervise, motivate, coach, and develop a diverse workforce of all volunteers

49 Courses 35 Cui, Mangement

10,11,100,120A,130200,546,700,800,, Emergency Mangemnet

Course Work: In Public Information Officer American Red Cross Pet First Aid, PIJAC, Concealed Weapon, Avian Disease, Private Investigator.

Making The Connection, Sayes To Intergenerational Service-Learning, Americorps*Vista And Prisoner, Project Planning, Effective Communication, Alternative Formats, And Web Accessibility, Utilizing Vol

Education record