Lionel Engel Email & Phone Number

Basel, Switzerland

-> Provide and enhance the AMOS Cloud Service-> Responsible for the Swiss-AS Google Cloud Services-> Ensure defined service levels for availability, performance and security-> Collaborate with other teams (OPS, Marketing, R&D,...) to further develop our services and company growth-> Manage and actively support a team of 4 people and ensure the company delivery value to our customers-> Set priorities to ensure task completion and coordinate work activities… Show more -> Provide and enhance the AMOS Cloud Service-> Responsible for the Swiss-AS Google Cloud Services-> Ensure defined service levels for availability, performance and security-> Collaborate with other teams (OPS, Marketing, R&D,...) to further develop our services and company growth-> Manage and actively support a team of 4 people and ensure the company delivery value to our customers-> Set priorities to ensure task completion and coordinate work activities with other team leaders, department managers and project managers-> Technology responsibility for: - PostgreSQL Patroni HA solution - AMOS NoVPN access - Cloud backup solution (Borg and Google Cloud storage)-> Plan and conduct new employee orientation to foster a positive attitude towards company goals and objectives-> Establish standardized processes, procedures and related documents for the team and ensure its implementation and continuous maintenance and improvement-> Manage Google Cloud IAM and roles-> Participate in security audits activities Show less

Responsibilities:- Installation and administration of AMOS application on Cloud instances- Database administration, backup and recovery- Second and third level technical support- International customers support during implementation and operations- Tools design and development (monitoring, automation)Key skills:- Improvement of communication and customer-oriented service skills- Strong multi-national collaboration- Quick learning of new… Show more Responsibilities:- Installation and administration of AMOS application on Cloud instances- Database administration, backup and recovery- Second and third level technical support- International customers support during implementation and operations- Tools design and development (monitoring, automation)Key skills:- Improvement of communication and customer-oriented service skills- Strong multi-national collaboration- Quick learning of new technologies and software (Google Cloud, PostgreSQL, Ansible …)- Project management (infrastructure migration) Show less

Sion, Valais

During this summer internship, my role was to program UI tests to validate the graphical interface of a Web platform used by the enterprise. I wrote files under Microsoft Visio, as documentation for these tests flow. I also had the opportunity to learn and practice the Agile methodology inside the team.

Sion, Switzerland

Summer job in the IT Operations, in Infrastructure sector.I worked on public folders migration (Microsoft Exchange) to calendars (including user support) and I completed some Wiki knowledge base articles. I also could discover how the IT department was working.

Sion, Switzerland

Installation and maintenance of PC, IT user support, software installation and configuration, study and implementation of solutions such as a LIMS laboratory management system, a migration to Exchange 2013, or Zenworks and Novell environment.

Sion, Switzerland

Bachelor’S Degree, Business It

Certificat Fédéral De Capacité Informaticien + Maturité Professionnelle Technique, Informatique

Scientifique

Certificat Du Sphair, Pilotage, Certificat Du Sphair