James Lipo Email & Phone Number

Mount Pleasant, SC, US

Charleston, South Carolina, United States

• Developed and maintained Power BI dashboards, providing real-time insights and data visualizations to support strategic decision-making.
• Handled IT systems administration, managed user accounts, and supported network security compliance.
• Conducted computer troubleshooting and technical support, resolving hardware and software issues efficiently.
• Spearheaded AI implementation projects to streamline processes and automate repetitive tasks, increasing productivity and reducing operational costs.
• Collaborated with stakeholders to define data requirements and improve reporting accuracy.
• Provided training and support for Power BI and AI tools, empowering teams to leverage data-driven insights effectively.

Charleston County, South Carolina, United States

• Engaged prospective clients to assess needs, present offerings, and drive sales.
• Tracked sales performance and ensured quota adherence.
• Created new metrics for actionable insights to key stakeholders.
• Delivered analytical support for projects, business opportunities, and proposals.
• Assisted with KPI evaluations and root cause analysis.

Charleston, South Carolina Area

• Doubled year-over-year sales and consistently grew the client base through targeted cold calling and strong customer relations.
• Managed a large Charleston sales territory, handling new and repeat business as a key liaison for customer needs.
• Developed social media and web content to boost brand presence and engage customers.
• Demonstrated products effectively, negotiated pricing, and managed CRM updates to streamline sales processes and account growth.

Charleston, South Carolina Area

• Trained new employees on Verizon’s policies, achieving consistent “Gold Standard” status for customer service.
• Consistently exceeded core sales and service metrics.
• Led project initiatives, boosting key metrics by 25% month-over-month.
• Conducted classes to help customers maximize device usage.
• Developed data visualizations for clear reporting and analysis.
• Supported smooth operations by managing inventory and preparing documentation.

Summerville, South Carolina

• Assisted customers in-store and over the phone with inquiries.
• Supported team by locating requested items in the stockroom.
• Managed stock replenishment and visual merchandising.
• Processed shipments and maintained accurate inventory records.
• Verified daily sales through cash counts and drawer balancing.

Niles, Ohio, United States

• Managed store opening, closing, and customer escalations.
• Consistently met or exceeded monthly and annual sales targets.
• Launched successful promotions to drive sales growth.
• Excelled in commission-based sales through proactive outreach and cold calling.

Andover, Ohio

• Maintained and updated equipment and patient records.
• Managed daily office operations, including preparing superbills.
• Fostered a safe and comfortable environment for patients.
• Certified to handle Electronic Medical Records (EMR).

Bs, Small Business Management

Bs. Small Business Management / Entrepreneurship

Diploma